The Power of Feelings – An Interview with John P. Kotter [Archive.org URL]

John P. Kotter, Harvard Business School professor, award-winning author of more than a dozen books on leadership and management, was recently rated by Business Week as America’s Number One “leadership guru.” In his best-selling book, Leading Change, he demystified the change process by distilling an eight-step process for implementing successful organizational transformations: 1. Increase Urgency, 2. Build the Guiding Team, 3. Get the Vision Right, 4. Communicate for Buy-In, 5. Empower Action, 6. Create Short-Term Wins, 7. Don’t Let Up, and 8. Make Change Stick. His new book, The Heart of Change, written with Dan Cohen of Deloitte Consulting, shows how to use the power of feelings effectively to navigate each of the eight steps. Leader to Leader recently talked to Kotter about today’s challenges to leaders and the need to pay careful attention to feelings in implementing change.

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