Whether for strategic, financial, or technological reasons, companies today are increasingly finding that they must completely transform critical elements of their businesses. As a result, the ability to manage such efforts quickly, effectively, and confidently has become an important source of competitive advantage and shareholder value. The problem, however,is that transformation, by its very nature, severely stretches organizations-often pushing skills, resources, and comfort levels to their limits.
Success or failure ultimately comes down to a combination of the following: The duration of the project or the time between major review milestones, the performance integrity of the project team, the organizational commitment to change, specifically that of senior managers and local-area staff, the additional organizational effort required for implementation above and beyond usual work requirements. This is the DICE model of BCG.
Authors: Alan Jackson, Harold L. Sirkin, Perry Keenan
Source: Boston Consulting Group (BCG)
Subject: Change Management
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