The Information Technology Infrastructure Library (ITIL) is a treasure trove of best practices. Comprised of several thousand pages, it is a daunting challenge when printed and stacked on a desk! The downside is that it is “descriptive” of the processes it documents meaning that it tells what to do but not necessarily why or in what order. The purpose of this article will be to present an example of a unified ITIL implementation and the benefits surrounding such an implementation.
Content: Article
Author: George Spafford
Source: “BetterManagement.com”
Subject: IT / Technology / E-Business
Author: George Spafford
Source: “BetterManagement.com”
Subject: IT / Technology / E-Business
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