Traditionally in human resources, we ask: “Have you done this work before? How long? Where did you do it? Where did you go to school?” But these questions just scratch the surface. They overlook talent. And people who lack the core talents needed for success in a role are never going to achieve and sustain superior levels of performance; they’re never going to grow at an exponential rate. But if you’re able to select someone who has the right talents, as well as useful experience and the right educational background, that would be the complete package.
Gallup’s studies show that if you could select someone with talent, you could teach him or her the nuts and bolts of the position. Very soon, this person will start to outperform those who have tenure or experience in that industry but don’t have the right talents, and after a while, you’ll see that the person you hired just outperforms like crazy.
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