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Resistance is a natural part of change. It protects people from harm. Resistance is not the primary reason why changes fail. It is often the reaction to resistance that creates the problems.
Content: Article
Author: Rick Maurer
Source: CEO Refresher
Subjects: Change Management, Organizational Behavior
Author: Rick Maurer
Source: CEO Refresher
Subjects: Change Management, Organizational Behavior
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Three types of resistance are identified:
Level 1 – Based on Information
Level 2 – Physiological and Emotional Reaction to This Change
Level 3 – Bigger Than the Current Change