383 Posts Found

In this third edition of his classic book, Edgar Schein shows how to transform the abstract concept of culture into a practical tool that managers and students can use to understand the dynamics of organizations and change. Organizational pioneer Schein updates his influential understanding of culture–what it is, how it is created, how it evolves, and how it can be changed. Focusing on today’s business … [ Read more ]

Content: Book | Author: Edgar H. Schein | Subjects: Change Management, Organizational Behavior

People are very open-minded about new things – as long as they’re exactly like the old ones.

Content: Quotation | Source: Unknown | Subjects: Change Management, Personality / Behavior

The world hates change, yet it is the only thing that has brought progress. A research problem is not solved by apparatus; it is solved in a man’s head. It is not what we know that is important, it is what we do not know.

Content: Quotation | Source: Unknown | Subjects: Change Management, Problems / Solutions

There’s hardly a company today that isn’t grappling with the difficulty of change. The problem isn’t so much figuring out what to change – everyone knows that business has to become faster and better – it’s how to get from here to there. Unfortunately, the approach to managing change that seems most reasonable and least arduous also turns out to be wrong. The problem is … [ Read more ]

Content: Article | Author: Jeanie Duck | Source: Boston Consulting Group (BCG) | Subject: Change Management

Progress, far from consisting in change, depends on retentiveness. When change is absolute there remains no being to improve…and when experience is not retained…infancy is perpetual. Those who cannot remember the past are condemned to repeat it.

Content: Quotation | Sources: strategy+business, The Life of Reason | Subjects: Change Management, Learning

Learning can be initiated by curiosity (“Is there a better way to do this?”); by happenstance (“I was visiting a customer’s factory, and guess what I learned!”); or by daily experience (“I tried a modification to the sales pitch, and it worked!”). It can also be initiated by crisis (“We are losing market share and money. We must become customer-focused, efficient, and fast.”). However, transformational … [ Read more ]

Content: Quotation | Source: Prism (Arthur D. Little) | Subjects: Change Management, Learning

I can’t understand why people are frightened of new ideas. I’m frightened of the old ones.

Content: Quotation | Source: Various | Subjects: Change Management, Innovation

Here’s to the crazy ones. The misfits. The rebels. The trouble-makers. The round pegs in the square holes. The ones who see things differently. They’re not fond of rules, and they have no respect for the status-quo. You can quote them, disagree with them, glorify, or vilify them. But the only thing you can’t do is ignore them. Because they change things. They push the … [ Read more ]

Content: Quotation | Source: Various | Subjects: Change Management, Innovation

Nothing is more frustrating than trying to get people to alter the way they do things. New research reveals why it’s so hard and suggests strategies to make it easier.

Content: Article | Author: Christopher Koch | Source: CIO Magazine | Subjects: Change Management, Organizational Behavior

We keep hearing that OD is dead. We hear that change management has replaced it. But change management is about driving change from the top, and reasserting hierarchy. It’s a way of talking about change but not changing anything.

Content: Quotation | Source: strategy+business | Subjects: Change Management, Organizational Behavior

This document provides a template that lists the critical steps for creating a change management process, a high-level process flow for planned change management, an emergency change process flow, and a general method to evaluate the success of the process that one has implemented. [BNET Annotation]

Editor’s Note: the material is focused on the computer networking world but the process described is broadly applicable.

Content: Article | Source: Cisco | Subject: Change Management

This fieldguide is for all change champions who are learning about, seeking to, or who are in the midst of leading social or organizational change…The purpose of this fieldguide is to provide you with all of the necessary elements to implement a best practice change or leadership development initiative within your organization or social system. Contributors in this book are widely recognized as among the … [ Read more ]

Content: Book | Authors: David Ulrich, Jim Bolt, Louis Carter, Marshall Goldsmith, Warner Burke | Subjects: Change Management, Organizational Behavior

Breakthroughs in brain research explain how to make organizational transformation succeed.

Editor’s Note: very interesting concepts…a highly recommended read.

Content: Article | Authors: David Rock, Jeffrey Schwartz | Source: strategy+business | Subjects: Change Management, Organizational Behavior

Resistance to change is one of the most powerful drivers of human behavior, and the key to dealing with it effectively is to understand both its physical and emotional components.

Content: Article | Author: Anne Riches | Source: CEO Refresher | Subjects: Change Management, Organizational Behavior

Since organizations get the behaviors they reward, organizations that wish to perform well and change effectively need to create systems that reward both performance and change. This sounds simple, but it is not easy to do. It is also not what most organizations do. All too often, they reward stability more than change, seniority more than performance and job size more than skill development.

Content: Quotation | Source: Ivey Business Journal | Subjects: Change Management, Organizational Behavior

In all of my writing about change I distinguish between bold strokes and long marches. If you have the authority, there are certain things you can do with the stroke of the pen. You can make a decision to open something, close something, lay off workers or make an acquisition. That’s a bold stroke. A long march is leading people in a new direction that … [ Read more ]

Content: Quotation | Source: Ivey Business Journal | Subjects: Change Management, Leadership

In the past decade, leaders have come to realize the importance of good communications during change. Many have come to this realization because of the pain and chaos created in the absence of communication or when their traditional communications have not worked.
Communication is now an expected component of most change management plans, which is a step in the right direction. However, there is still a … [ Read more ]

Content: Article | Authors: Dean Anderson, Linda Ackerman Anderson | Source: Workforce Performance Solutions | Subjects: Change Management, Management

Our brains are hard wired to do three things: match patterns, resist or fight any threats to survival, and respond first with emotion over logic.

…Unless an organization accepts and addresses this reality, managing change with an emphasis on logic not emotion will not diminish resistance to organizational change.

Content: Quotation | Source: CEO Refresher | Subjects: Change Management, Personality / Behavior

[change] efforts will not succeed unless top management teams and their leaders are prepared to ask themselves two of the most difficult questions of all: “To what extent are we part of the problem?” and, harder yet, “To what extent am I part of the problem?” Only when they address these difficult questions honestly and openly can leaders begin the vital task of changing their … [ Read more ]

Content: Quotation | Source: Ivey Business Journal | Subjects: Change Management, Leadership

In business, in government, in diplomatic affairs, anywhere that you are confronted with a need for change, you have to ask: Is it effective to make large, radical changes? Or is it more advisable to merely “muddle through”?

Content: Article | Author: Jonathan Bendor | Source: Stanford University | Subjects: Change Management, Risk Management