Frank Herbert

Any one response to the universe, however powerful, becomes inappropriate with time and change. Those who become utterly dependent on one means of mastery will find themselves unable to cope with the future.

Flipping the Odds for Successful Reorganization: Organization of the Future: Designed to Win

Rapid change requires companies to reorganize more frequently, more fundamentally, and faster than ever before. But the odds for failure are high. New BCG research has uncovered six critical success factors that can dramatically flip a company’s odds of reorganization success—and help it achieve reorganization’s ultimate purpose: driving competitive advantage.

Tapping the Power of Hidden Influencers

A tool social scientists use to identify sex workers and drug users can help senior executives find the people most likely to catalyze—or sabotage—organizational-change efforts.

Cultural Change That Sticks

When properly harnessed, an organization’s culture can be a true differentiator that no competitor can duplicate. However, as pressures on companies build, leaders often become frustrated with the comparatively slow pace of culture evolution. In the rush to implement new strategies and make performance improvements, the legacy culture—employees’ ingrained ways of doing things—can seem like the greatest barrier to change. Unfortunately, most well-intended efforts to … [ Read more ]

Alfred North Whitehead

The art of progress is to preserve order amid change and to preserve change amid order.

The Critical Few: Components of a Truly Effective Culture

Forget the monolithic change management programs and focus on the elements of your culture that drive performance.

Seth Godin

Competent people have a predictable, reliable process for solving a particular set of problems. They solve a problem the same way, every time. That’s what makes them reliable. That’s what makes them competent. Competent people are quite proud of the status and success that they get out of being competent. They like being competent. They guard their competence, and they work hard to maintain it. … [ Read more ]

Change Leader, Change Thyself

Anyone who pulls the organization in new directions must look inward as well as outward.

Ricardo Semler

Being prepared to make major changes is what most executives will not do or are not prepared to do. Certainly this is true of corporate boards. Look at their makeup: twelve guys who are in other businesses and who have other lives to live. Why would they want to create havoc? So […] they’ll make cautious instead of intrepid decisions. Boards are set up to … [ Read more ]

Rosabeth Moss Kanter

Change compelled by crisis is usually seen as a threat, not an opportunity.

Peter Drucker

A time of turbulence is a dangerous time, but its greatest danger is a temptation to deny reality.

Howard Gardner

There are three factors involved in resistances: age, emotion and public stance. First of all, the longer your neural networks have been running one way, the harder it is to rewire them. Unfortunately, that’s just a fact of life. Number two, the things that you feel very strongly about emotionally are the hardest to change your mind about. And three, particularly for people who are … [ Read more ]

Howard Gardner

I don’t believe behavior change lasts unless people’s minds change voluntarily. I’m interested in leadership that’s overt and mind-changing that’s intentional.

John Kotter, Dan Cohen

You need to address anxieties, accept anger, and demonstrate credibility in a very gut-level sense, to evoke faith in the vision.

Peter Senge

People tend to internalize an organization’s culture, which for senior managers can mean internalizing a hierarchical culture of compliance rather than an inclusive culture of shared learning. So the people who will have the most difficulty in changing may be the most senior people, for two reasons: they’ve been around the longest, and they have been selected by the system as exemplars of what the … [ Read more ]

Taylor Bodman

It is possible to honor the past and at the same time to make real the failings that lead us to want a better tomorrow.

Ronald Heifetz

Not everything is subject to change. If the role of the leader is first to help people face reality and then to mobilize them to make change, then one of the questions that defines both of those tasks is this: What’s precious, and what’s expendable? Which values and operations are so central to our core that if we lose them, we lose ourselves? And which … [ Read more ]

Ronald Heifetz

Why do so many people dislike their bosses? One reason is that people in positions of authority are frequently asked not to exercise their leadership. Instead of mobilizing their constituents to face tough, frustrating challenges, they are asked to protect those constituents from having to make adjustments. That’s why leadership is dangerous. Sure, you have to protect people from change. But you also have to … [ Read more ]