Ulysses S. Grant

Labor disgraces no man; unfortunately, you occasionally find men who disgrace labor.

Cynthia McCauley’s Manual for Leadership Development

The leadership scholar explains why measurable, experience-based programs are key to helping executives develop their potential.

Ask Norm: What Kind of People Should I Hire?

Norm Brodsky explains what he looks for when hiring people for his companies.

Henry Ford

No one is apathetic except those in pursuit of someone else’s objectives.

Fostering Adaptability in Tomorrow’s Executives

In today’s turbulent business environment, leaders must be able to adapt to rapidly changing circumstances. A study coauthored by IESE’s Mireia Las Heras suggests that the most adaptable executives are those who have worked in a variety of different jobs during their careers and those who had access to senior managers early in their careers.

Editor’s Note: I would be very wary of drawing the … [ Read more ]

How Effective Is a Number-crunching Approach to Managing People?

Human resource professionals have begun to use sophisticated data analysis for all sorts of people-related issues ranging from recruitment and performance evaluation to promotion and compensation. People analytics, as this approach is called, is making waves because it is said to eliminate biases that exist in human judgment. Cade Massey, practice professor of operations and information management at Wharton, works at the intersection of psychology … [ Read more ]

George Bernard Shaw

This is the true joy in life, the being used for a purpose recognized by yourself as a mighty one.

Alfie Kohn

All rewards, by virtue of being rewards, are not attempts to influence or persuade or solve problems together, but simply to control. […] Control breeds the need for more control, which then is used to justify the use of control. […] Punishment and reward proceed from basically the same psychological model, one that conceives of motivation as nothing more than the manipulation of behavior. […] … [ Read more ]

Align with Your Star Employees

When you connect the development of your top talent with the needs of your organization, everyone wins—and your best people stay. To assess how well you’re retaining your top talent, take our interactive quiz.

Treat Your Employees Like Consumers

How do you define your people? Through the economic expansions and contractions of the past twenty years, executives have struggled to define and redefine the employer-employee relationship, using various analogies, metaphors, and sound bites to explain the complex, shifting connection.

Employees are no longer personnel, costs, or workers—they’re associates, assets, thinkers. They’re certainly not cogs in the industrial machine—today, they’re key links in the customer value … [ Read more ]

Peter Drucker

There’s a human law that says that the gap between the one at the top and the average is a constant. And it’s terribly hard to work on that huge average. You work on the few at the top, and you raise them, and the rest will follow.

Lose Your Just-Good-Enough Managers

You can’t build a great company by tolerating mediocre leaders. A Q&A with Raad Al-Saady, managing director at Abdul Latif Jameel.

Ricardo Semler

By eliminating the bottom 10 percent every year, you’re losing a tremendous investment, because these people could change places and be used in other ways. You’re also sending the message up and down the line that your company is a military hierarchy. The Welch paradigm is, after all, a military paradigm; it is a Norman Schwarzkopf paradigm. What’s the difference between them? None to speak … [ Read more ]

Christopher Bartlett

The philosophy of case teaching, discussion-based learning, is really that by gathering together a group of smart capable people; presenting them with the kinds of challenges that a manager would face once in a year or once in a lifetime; doing that on a regular basis, 2-3 times a day; and getting them to go through the process that managers do—gathering the data and analyzing … [ Read more ]

Christopher Bartlett

There’s a lot of research that says that people are motivated and retained by three critical things. The first and most important is their personal development. The second is social connectiveness. In other words, they really like the people they work with; a great team they’re with; their boss nurtures and supports them and gives them feedback. Third is that they’re recognized, and part of … [ Read more ]

Is There Really a Skills Gap?

10 million unemployed. Yet employers’ No. 1 problem is finding the right talent.

Productivity Quotas: ‘You Get What You Pay For’

While quotas have proven to be a successful method for motivating employees in some situations, they also tend to spur a host of unintended consequences.

The Future Targets or Outcomes of HR Work: Individuals, Organizations and Leadership

Thinking in terms of a three-tier relationship between people and outcomes—an individual level, an organization level and a leadership level—could help human resources align its activities with the needs of the business.

Fourteen Interview Questions to Help You Hire Your Next Innovator

The potential for innovation in your company increases when you have employees who demonstrate unrestrained thinking and the ability to connect seemingly disparate ideas. Is it possible to identify the people with these capabilities during a first interview? Absolutely—if you know what to look for and if you’re armed with the right questions.