1486 Posts Found

Leadership programs offer everything from white-water rafting to encounter groups. But do they really train leaders? Yes, if they take a multi-tiered approach and recognize that it takes skill and time to succeed.

Editor’s Note: this is an excellent article – a bit long, but well worth the read…

Content: Article | Author: Jay Conger | Source: strategy+business | Subjects: Human Resources, Leadership | Industry: Education / Training

Authors Susan Svoboda and John Whalen offer this practical guide for developing and using a simulation exercise to help MBA students and working professionals build an understanding of sustainability.

Editor’s Note: this article is also interesting for its analysis of the value of experiential learning via simulations.

Content: Article | Authors: John Whalen, Susan Svoboda | Source: GreenBiz.com | Subjects: Human Resources, Social Responsibility (ESG)

Conventional incentive plans work only with current value, leaving future value-which is often the larger amount-up for grabs.

Content: Quotation | Source: Accenture | Subjects: Compensation, Motivation

What does it really mean to be good with people? This Harvard Business Review excerpt examines the “relational” aspect of business.

Content: Article | Authors: James Waldroop, Timothy Butler | Source: Harvard Business School (HBS) Working Knowledge | Subjects: Human Resources, Organizational Behavior

CEOs get it: Diverse work forces make for better companies. The question is, how do you get there?

Content: Article | Author: Jennifer Pellet | Source: Chief Executive | Subjects: Human Resources, Organizational Behavior

A McKinsey survey shows that most companies are poor at developing their executives-often, because of a belief that talent will rise by itself or that needed skills can always be brought in from outside. But leaving executive development to chance is risky.

The take-away:
Companies need to focus much more on developing internal talent. They should follow five principles: ensuring that executive development is a … [ Read more ]

Content: Article | Author: Helen Handfield-Jones | Source: McKinsey Quarterly | Subjects: Human Resources, Organizational Behavior

It’s the worst thing in the world, the layoff. You shouldn’t have a manager in your company that enjoys doing it. But you shouldn’t have one there that can’t do it.

Content: Quotation | Source: STERNbusiness (NYU) | Subjects: Human Resources, Management

It’s no surprise that the front lines of a corporate call center are unusually stressful, but companies don’t always account for that when hiring and training workers for this critical customer contact role, according to speakers at a recent Call Center Industry Forum sponsored by Wharton’s Financial Institutions Center. Given that an estimated 3% of the U.S. workforce is employed in call centers, and that … [ Read more ]

Content: Article | Source: Knowledge@Wharton | Subject: Human Resources

Entrepreneurs have long used psychological tests to screen potential employees. Here’s how to use tests to get more out of the workers you already have.

Content: Article | Author: Rod Kurtz | Source: Inc. Magazine | Subjects: Human Resources, Organizational Behavior

A three-part article:
Part 1: What Is 360 Degree Feedback?
Part 2: The Good
Part 3: The Bad and the Ugly

Content: Article | Author: Susan M. Heathfield | Source: About.com | Subject: Human Resources

From their proprietary web site, strategic human resources (HR) consultants, Watson Wyatt offer a valuable and free resource aptly titled Strategy@Work. This, their flagship online magazine, contains feature stories, news, research and analysis, technology analysis plus interviews with leading business executives aiming to align workforce and business strategy. Information is free to visitors who may choose to focus on resources that reflect what’s happening in … [ Read more ]

Content: Online Resource | Source: Watson Wyatt | Subject: Human Resources

Few would argue with the claim that when it comes to criticism, ’tis better to give than to receive. Why then is criticizing employee performance so hard? Here are 10 ways to elevate criticism to a constructive level.

Content: Article | Author: Carol Orsag Madigan | Source: Business Finance Magazine | Subjects: Human Resources, Management

An extended answer to the question, “What is the contribution that HR can make to a business?”

Editor’s Note: this article is an example of ‘The Dean’ of TheWorkingManager.com answering members’ questions…you may wish to ask him one or two yourself.

Content: Article | Author: The Dean | Source: TheWorkingManager.com | Subject: Human Resources

This article outlines a global H.R. action agenda based on the approaches used by leading multinational companies. The goal is to build sustainable competitive advantage by attracting and developing the best managerial talent in each of your company’s markets.

The strategy demands global H.R. leadership with standard systems but local adaptation. The key underlying ideas are to satisfy your company’s global human resources needs via … [ Read more ]

Content: Article | Authors: Helen Bloom, John A. Quelch | Source: strategy+business | Subjects: Human Resources, International

Yes, and you don’t need a lie detector to do it.

Content: Article | Author: William C. Byham | Source: Across the Board (ATB) | Subject: Human Resources

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The job hunt is still basically done in the same way as it was done 30 years ago, despite all of the technological changes. For “Parachute”, I created a diagram called “Our Neanderthal Job-Hunting System.” It’s a large pyramid, segmented by different job-hunting techniques. Employers start at the bottom of that pyramid. They try to fill vacancies by looking internally and hiring from within. Only … [ Read more ]

Content: Quotation | Source: Fast Company | Subjects: Career, Human Resources

The usual narrow approach to training hurts an organisation’s chances of reaching its full potential because training is unlikely to mesh well with the business strategy. On average, about 2% of payroll goes to training The right kind of framework will help training directors determine where and when to place the training dollars that are so vulnerable to the accountants’ red pens Performance management serves … [ Read more ]

Content: Article | Author: Steven Tallman | Sources: Bain & Company, The Economist | Subjects: Best Practices, Human Resources

HR outsourcing is booming, as companies send everything from payroll to training outside. But take out too much of the company’s core, and you risk losing its heart and soul.

Content: Article | Author: Pamela Mendels | Source: Chief Executive | Subjects: Human Resources, Outsourcing / BPO

What makes your top performers so productive? If you knew, you could hire more people like them. Traditional measures can’t unlock the mysteries, because they don’t reflect human nature and job experience, but some companies are coming closer to answering this question.

Content: Article | Author: Carol Orsag Madigan | Source: Business Finance Magazine | Subjects: Human Resources, Organizational Behavior