Human Resources Knowhow

Weekly feature articles, best of the web, web casts and white papers all vie for the visitor’s attention at this no-frills site. OK, so no frills, but who needs them when the most important thing can be to get to pertinent information quickly. And this, the visitor can do. A digestible number of thought-provoking features and papers are posted every week across topics that include … [ Read more ]

Bruce M. Hubby

Experts generally agree that four traits are essential to predicting how a person will perform. Those traits are dominance, extroversion, pace (or patience), and conformity. If you understand which of those traits is most salient and how the other three factor in, you can identify the kinds of environments where a person will thrive. The logic works the other way too: If you can figure … [ Read more ]

Len Schlesinger

In interviewing potential hires, I look for passion first. Second, interpersonal sensitivity. Do they listen? Do they display a care and respect for other people and their points of view? Third, a willingness to articulate a point of view. I don’t care whether it’s right or wrong, but they do need to have one. Skills come after that. Always. You can always teach people the … [ Read more ]

Personality Tests: Back With a Vengeance

Are you an INTJ or an ESFP? Why employers love personality tests more than ever, and what you need to know before you pick up a pencil.

Zig Ziglar

People often say that motivation doesn’t last. Well, neither does bathing—that’s why we recommend it daily.

Getting On Board

How ”on-boarding” software speeds up HR tasks and helps workers settle into their jobs faster.

Bad Checks

More organizations are investigating criminal histories and other public records to make hiring and firing decisions. It’s up to CSOs to make sure this powerful but flawed weapon doesn’t backfire.

Staff turnover and absenteeism – the costs

This is the first part of a 3-part analysis of staff attrition (turnover) and absenteeism, their costs, causes and management. Besides being a good general look at the concepts, the article cites various interesting and relevant cost studies. Some summary findings:

– The cost of staff turnover is best calculated as 80% of the annual salary for the job in question. This means that … [ Read more ]

Mastering Workforce Performance Appraisal

Recent research from the Accenture Institute for High Performance Business has underscored the fact that high-performance businesses get superior results from their employees by understanding their core skills and development needs, and by selectively investing in appropriate human capital processes and tools. The report summarizes three key sets of best practices that are vital to building and maintaining a valuable performance appraisal system.

Inside Kraft’s leadership corridor

The true test of any company’s leadership development is the caliber and depth of its senior management ranks.Yet so often we hear CEOs complain that they just don’t have enough talent on the bench. The problem is that traditional management development remains too far removed from the day-to-day realities of business. A few companies have pioneered effective approaches. Consider the tack taken by Kraft Foods. … [ Read more ]

The Time Abusers

Is that ticking you hear a clock or a time-bomb? Employees who abuse time will sap a business’s morale and operations. Problem is, these can also be your best employees.

Back to B-School

CEOs are turning to custom-designed programs at top schools to educate the senior ranks.

A Touchy Subject

In a merger or acquisition, reconfiguring benefits programs involves an array of financial challenges – not the least of which is heading off the turnover and productivity problems that might arise if employees believe valuable benefits will be taken away.

Casting to Type

More companies are using personality tests to assess job candidates and develop new hires.

Six Areas in Which to Improve Workplace Stress

Dr. Michael Leiter, director of the Centre for Organizational Research and Development (COR&D) at Acadia University, says that there are things that management can do to help reduce stress in the workplace. He identifies six areas of worklife that need to be in balance in order to help avoid workplace stress and build engagement with work: workload, sense of community, control, reward, values and fairness. … [ Read more ]

Daniel Okrent

Some companies that have lived through the free fall of their market value have learned to reprice with the frequency of a fat man visiting the refrigerator. It’s always defended as a way to keep employees, yet no one ever seems to ask: If they feel entitled to share so lavishly in the upside yet not bear any responsibility for the downside, do you think … [ Read more ]