Smarter Hiring, the DDI Way

“Targeted Selection” sounds Darwinian, but it’s actually the behavior-based hiring process developed by William Bynham of DDI and used, so far, on more than 15 million people in 70 countries. If your business is in an aggressive growth mode, it could help you make the right hiring decisions too.

Eleven traits that distinguish successful IT managers

To succeed as an IT manager and to advance your career into the executive sphere, you need some very specific traits–11 to be exact. From needs assessment to team building, these are the skills you need to be at the top of your game.

Goal Oriented

Companies are using software to help their employees set and meet individual and business goals.

Call Centers: Using Social Networks to Spur Staff Retention and Productivity

Call-centers are usually regarded as high-pressure workplaces where pay is often skimpy and turnover is rampant. Employee turnover rates in the industry range from 25% to 45% a year – which poses a problem for employers who invest substantial amounts in training workers only to see them leave. A new study by Emilio J. Castilla, a professor of management at Wharton, shows that if call-center … [ Read more ]

Increase Your Human Capital ROI with an Alumni Network

As the concept of “lifetime employment” becomes obsolete, many organizations are finding that they have more former employees than current ones. They are also beginning to recognize the bottom-line benefits of cultivating ongoing relationships with their “alumni.”

Benefits: Looking for the Next 401(k)?

A tax-free savings plan for college sounds like a great perk, but take a close look at the fine print before signing on.

Work/Life Programs: Not Just Another Employee Benefit

Progressive companies are increasingly realizing the bottom-line benefits of programs designed to help workers balance professional and personal demands. These include an enhanced ability to recruit and retain top talent, reduced absenteeism and health care costs, increased morale and productivity, and improved customer satisfaction and company image.

Mercer Human Resource Consulting

Through its corporate web site, Mercer Human Resource Consulting presents a well-rounded collection of HR resources that reflects its expertise in compensation, employee benefits, communication and human capital strategy. Augmenting Mercer’s proprietary consulting services, the site’s knowledge centre presents an impressive array of the results of industry research and investigation. Articles come with accompanying graphics, making for an attractive and user-friendly site, and also link … [ Read more ]

Alfie Kohn

In short, “Do this and you’ll get that” makes people focus on the “that” not the “this.” Do rewards motivate people? Absolutely. They motivate people to get rewards.

Red Tape: Are You Cheating Your Employees?

Litigation from wage-and-hour disputes is skyrocketing. And you may be breaking the law without even knowing it.

Discipline: The Most Dreaded Management Task

Do you regard discipline and punishment as one and the same? If so, that may explain your uneasiness at the thought of disciplining employees who exhibit substandard conduct or work quality – particularly those who fail despite their best efforts.

Performance and Ageing

Does job performance decline as we age? Or can it even improve?

How to Hire the Next Michael Jordan

If you want to recruit superstars — the best of the best — then you have to find them differently, evaluate them differently, and offer them jobs differently. Here’s a short course from John Sullivan, the Michael Jordan of hiring.

Why Some Companies Retrain Workers, and Others Lay Them Off

In today’s economy, the odds that employees’ skills will need to be updated have increased, says management professor Peter Cappelli. The question then becomes, is your employer going to reinvest in you through retraining or lay you off and hire someone new? As director of the school’s Center for Human Resources, Cappelli wanted to know why a few companies have remained committed to retraining, even … [ Read more ]

What’s Your Controlling Trait?

These personality tests will show your true colors.

Creating a Total Rewards Strategy: A Toolkit for Designing Business-Based Plans

Creating a comprehensive compensation plan that aligns with corporate goals requires three elements, say consultants Manas and Graham in this hands-on guidebook. The three are: money – the content and level of rewards; mix – the distribution and delivery of rewards; and messages – the values and expectations to be articulated and supported by the rewards. (Includes CD-ROM.)

The Folly of Forced Ranking

Mythic leaders like Jack Welch swear by distribution curves to remove low performers. But there are pitfalls in playing the percentage game.