1654 Posts Found

At the core of all stakeholder relationships involving personal data is an extraordinary degree of trust. To win that trust, companies must go beyond privacy laws and existing data control measures to embrace practices and behaviors based on the highest ethical standards.

Content: Article | Author: Steven Tiell | Source: Outlook Journal (Accenture) | Subjects: Customer Related, IT / Technology / E-Business

I think there’s an illusion that big data simplifies decision making. The danger is that as we have more and more big data, we’ll increasingly be able to justify anything as a truth simply because there appear to be a lot of data points behind it. […] Because we now have more numbers than ever, we need even keener subjective judgment about what those numbers … [ Read more ]

Content: Quotation | Author: Kentaro Toyama | Source: strategy+business | Subject: IT / Technology / E-Business

The idea that technology amplifies whatever forces already exist is as true for business as it is for anything else.

Content: Quotation | Author: Kentaro Toyama | Source: strategy+business | Subject: IT / Technology / E-Business

Powerful technologies will work in exactly the direction we point them in. Almost paradoxically, as more technology becomes available, human judgment and wisdom matter more.

Content: Quotation | Author: Kentaro Toyama | Source: strategy+business | Subject: IT / Technology / E-Business

The University of Michigan professor believes that to solve human problems, human skill is needed more urgently than ever before.

Content: Thought Leader | Authors: Jan Alexander, Kentaro Toyama | Source: strategy+business | Subject: IT / Technology / E-Business

Transforming analytics from a “science-fair project” to the core of a business model starts with leadership from the top. Here are five questions CEOs should be asking their executive teams.

Content: Article | Authors: Ari Libarikian, Bill Wiseman, Nicolaus Henke | Source: McKinsey Quarterly | Subject: IT / Technology / E-Business

As [Peter Drucker] saw it, the winners of the IT revolution are not the hardware or software developers of today, but rather the companies which have access to knowledge and content.

Content: Quotation | Author: Hermann Simon | Source: Harvard Business Review | Subjects: IT / Technology / E-Business, Knowledge Management

Ignore Bitcoin’s challenges. In this interview, Don Tapscott explains why blockchains, the technology underpinning the cryptocurrency, have the potential to revolutionize the world economy.

Content: Article | Author: Don Tapscott | Source: McKinsey Quarterly | Subjects: IT / Technology / E-Business, Trends / Analysis

A supply-and-demand guide to digital disruption.

Content: Article | Authors: Angus Dawson, Jay Scanlan, Martin Hirt | Source: McKinsey Quarterly | Subjects: IT / Technology / E-Business, Management, Strategy, Trends / Analysis

This content is restricted to site members. Please log in or register

As business and IT executives increasingly explore the use of digital capabilities to empower customers and increase overall engagement, four distinct platform types have emerged. Agile companies that adjust their operating models to include one or more of these tools stand to gain by retaining the loyalty of their existing customer base and attracting prospects looking for more tailored, differentiated service experiences.

Content: Article | Source: Outlook Journal (Accenture) | Subjects: Customer Related, IT / Technology / E-Business

Companies have perfected collecting data on consumers to boost sales and customer loyalty. But to date, they have had little insight into how employees interact with each other and what makes them happy or successful at work. A new generation of emerging technologies promises to change that. Boosting EQ as well as IQ. Resulting in a much more engaged, more productive workplace.

Content: Article | Authors: Brian Payne, Colin Sloman, Himanshu Tambe | Source: Inc. Magazine | Subjects: Human Resources, IT / Technology / E-Business, Management, Organizational Behavior

The emerging technology could completely restructure the value chains for many businesses.

Content: Article | Source: Outlook Journal (Accenture) | Subject: IT / Technology / E-Business

It takes 30 years for a new idea to seep into the culture. Technology does not drive change. It is our collective response to the options and opportunities presented by technology that drives change.

Content: Quotation | Author: Paul Saffo | Subjects: Change Management, Innovation, IT / Technology / E-Business, Marketing / Sales

Follow-up emails sent exactly one hour after customers abandon online shopping carts/booking forms have the highest conversion rates, according to recent research from SaleCycle. The report was based on data from an analysis of cart-abandonment email campaigns sent by 500 major retail/e-commerce brands. Check out the infographic for more insights from the research.

Content: Article | Author: Ayaz Nanji | Source: MarketingProfs | Subjects: IT / Technology / E-Business, Marketing / Sales

How does your organization manage the money it spends on digital? One surprising finding of my research is that most do not distinguish between different types of digital investments, treating all in a similar way. This situation exists because, believe it or not, a lot of organizations lack any mechanisms to help them actively manage the evaluation, selection, monitoring, and adjustment of digital investments to … [ Read more ]

Content: Article | Author: Joe Peppard | Source: Harvard Business Review | Subjects: IT / Technology / E-Business, Management, Strategy

Digitally transforming an organization and capturing opportunities is often challenging as it requires C-suite executives and entrepreneurs to identify possibilities and drive change concurrently in three areas where digital technologies are can make significant differences and change the face of organizations.
1. Intelligence – Seeing digital data as a source of insight and using this data in knowledge-creation processes to create competitive advantages.
2. Integration – Leveraging … [ Read more ]

Content: Article | Author: David Dubois | Source: INSEAD Knowledge | Subjects: IT / Technology / E-Business, Strategy

There is little agreement among companies about which management approaches are most effective; more empirical evidence is required.

Content: Article | Authors: Jürgen Laartz, Oliver Bossert | Source: McKinsey Quarterly | Subject: IT / Technology / E-Business

By adopting a digital product management model, companies can get the most from their IT architectures and deliver innovative online customer experiences faster.

Content: Article | Authors: Martin Harrysson, Oliver Bossert, Roger Roberts | Source: McKinsey Quarterly | Subject: IT / Technology / E-Business

Digitization affects almost everything in today’s organizations, which makes capturing its benefits uniquely complex. Here are the most important aspects that winning companies consider.

Content: Article | Authors: Driek Desmet, Ewan Duncan, Jay Scanlan, Marc Singer | Source: McKinsey Quarterly | Subject: IT / Technology / E-Business