Blockchain Beyond the Hype: What is the Strategic Business Value?
Companies can determine whether they should invest in blockchain by focusing on specific use cases and their market position.
Content: Article | Authors: Askhat Zhumaev, Brant Carson, Giulio Romanelli, Patricia Walsh | Source: McKinsey Quarterly | Subject: IT / Technology / E-Business
Carl F. Mela, Christine Moorman
Companies should do two things to harness the power of analytics in their marketing functions. First, rather than create data and then decide what to do with it, firms should decide what to do first, and then which data they need to do it. This means better integrating marketing and IT, and developing systems around the information needs of the senior management team instead of … [ Read more ]
Content: Quotation | Authors: Carl F. Mela, Christine Moorman | Source: Harvard Business Review | Subjects: IT / Technology / E-Business, Marketing / Sales
The Economics of Artificial Intelligence
Rotman School of Management professor Ajay Agrawal explains how AI changes the cost of prediction and what this means for business.
Content: Article | Author: Ajay Agrawal | Source: McKinsey Quarterly | Subjects: Economics, IT / Technology / E-Business
What AI Can and Can’t Do (Yet) for Your Business
As recent McKinsey Global Institute research indicates, there’s a yawning divide between leaders and laggards in the application of AI both across and within sectors. Executives hoping to narrow the gap must be able to address AI in an informed way. In other words, they need to understand not just where AI can boost innovation, insight, and decision making; lead to revenue growth; and capture … [ Read more ]
Content: Article | Authors: James Manyika, Mehdi Miremadi, Michael Chui | Source: McKinsey Quarterly | Subject: IT / Technology / E-Business
Why Marketing Analytics Hasn’t Lived Up to Its Promise
We see a paradox in two important analytics trends. The percentage of marketing budgets companies plan to allocate to analytics over the next three years will increase from 5.8% to 17.3%—a whopping 198% increase. These increases are expected despite the fact that top marketers report that the effect of analytics on company-wide performance remains modest, with an average performance score of 4.1 on a seven-point … [ Read more ]
Content: Article | Author: Carl F. Mela | Source: Harvard Business Review | Subjects: IT / Technology / E-Business, Marketing / Sales
Shelly Palmer
We’ve found that few enterprises fully recognize the value of data, data governance, and data hygiene. Data is cash, and it should be treated like cash. You need a data P&L.
There are really three kinds of data. First-party data is your own company’s asset, which you are directly responsible for collecting. It may be from cookies, email subscriptions, orders, or sales receipts. Or it may … [ Read more ]
Content: Quotation | Author: Shelly Palmer | Source: strategy+business | Subjects: IT / Technology / E-Business, Marketing / Sales
Running on Data: Activity Trackers and the Internet of Things
The “Internet of Things” (IoT) is often described as a collection of connected sensors, but it is actually a much more complex concept. It involves not only the connection and integration of devices that monitor the physical world—temperature, pressure, altitude, motion, proximity to something else, biometrics, sound, images, and so forth—but also the aggregation, relationship, and analysis of the information those devices create in order … [ Read more ]
Content: Article | Authors: John Lucker, Thomas H. Davenport | Source: Deloitte Review | Subjects: IT / Technology / E-Business, Trends / Analysis
The Tenets of A/B Testing from Duolingo’s Master Growth Hacker
Optimizing a product is always a mix of the grand and the granular. Gina Gotthilf, VP of Growth at language education platform Duolingo, knows that anything you send out to your users — even a dot — yields valuable data. So test it all, internalize every number, and use those results to inform what you do next.
By assiduously testing every notification, app screen and line … [ Read more ]
Content: Case Study | Author: Gina Gotthilf | Source: First Round Review | Subject: IT / Technology / E-Business | Company: Duolingo
Seven Rules for Spinning Analytics Straw into Golden Results
While IoT-enabled advanced analytics could be worth trillions to manufacturers, turning insights into outcomes requires more than just the right technology.
Content: Article | Authors: Mark Patel, Richard Kelly, Subu Narayanan | Source: McKinsey Quarterly | Subjects: IT / Technology / E-Business, Operations
The Perils of Democratic Decision Making
Enterprise Social Software (ESS)-enabled communities can contribute significantly to decision making, but how well they contribute depends on the type of decision being made and the role given to ESS. Deploying online communities to democratize decision making is very conducive to enhancing operational and tactical decisions in terms of identifying and including the “right” stakeholders and decision makers impacting work practices, as well as gaining … [ Read more ]
Content: Article | Authors: Chris Vialle, Eoin Whelan, Rick Aalbers, Salvatore Parise | Source: Ivey Business Journal | Subjects: IT / Technology / E-Business, Management, Organizational Behavior
Four Ways to Shape Customer-Experience Measurement for Impact
Too many companies are themselves unhappy customers when it comes to building measurement systems. Here’s how to make better investments.
Content: Article | Authors: Harald Fanderl, Kevin Neher, Ralph Breuer, Victoria Bough | Source: McKinsey Quarterly | Subjects: Customer Related, IT / Technology / E-Business
Being Digital: Fast-Forward to the Right Digital Strategy
Digital disrupts business strategy. Finding the right competitive response is complex. Executives must act fast across multiple layers of the business.
There is no one path to becoming a digital leader. Intelligent experimentation— a marathon in sprints—means business leaders need a fundamentally different approach to how strategies are developed and executed.
Content: Article | Authors: Bruno Berthon, Mark McDonald, Mark Pearson | Source: Accenture | Subjects: IT / Technology / E-Business, Strategy
Unlocking the Power of Data in Sales
Analytics plays an increasingly important role in B2B sales—and high-performing sales organizations take it to a new level to differentiate themselves from the also-rans.
Content: Article | Authors: Charles Atkins, Lareina Yee, Maria Valdivieso de Uster, Mitra Mahdavian | Source: McKinsey Quarterly | Subjects: IT / Technology / E-Business, Marketing / Sales
Being Digital: Seven Essential “No-Regret” Capabilities
This report offers pragmatic advice on how incumbent organizations can identify, develop and excel with digital— and suggests seven critical “no-regret” capabilities to be digital now. As the term implies, these capabilities can help organizations develop and improve today, irrespective of their digital strategy or industry, to realize benefits for the longer term.
Content: Article | Authors: Bruno Berthon, Narry Singh | Source: Accenture | Subject: IT / Technology / E-Business
Adopting an Ecosystem View of Business Technology
To fully benefit from new business technology, CIOs need to adapt their traditional IT functions to the opportunities and challenges of emerging technology “ecosystems.” Here’s how it’s done.
Content: Article | Authors: Driek Desmet, Niels Maerkedahl, Parker Shi | Source: McKinsey Quarterly | Subject: IT / Technology / E-Business
Helen Mayhew, Tamim Saleh, Simon Williams
Just because information may be incomplete, based on conjecture, or notably biased does not mean that it should be treated as “garbage.” Soft information does have value. Sometimes, it may even be essential, especially when people try to “connect the dots” between more exact inputs or make a best guess for the emerging future.
To optimize available information in an intelligent, nuanced way, companies should strive … [ Read more ]
Content: Quotation | Authors: Helen Mayhew, Simon Williams, Tamim Saleh | Source: McKinsey Quarterly | Subjects: Decision Making, IT / Technology / E-Business, Knowledge Management, Management
Four Types of Email Addresses Damaging Your Deliverability, and What You Can Do About Them
Email is a great medium for connecting with leads and customers. But when your list becomes bloated with bad addresses and inactive subscribers, it’s time to clean house. So let’s look at the four types of offending addresses and how to deal with each of them effectively.
Content: Article | Author: Chad White | Source: MarketingProfs | Subjects: IT / Technology / E-Business, Marketing / Sales
Five Questions Boards Should Ask About IT in a Digital World
With a higher degree of digital fluency, boards can help C-suite leaders make better decisions about how to expand a company’s most successful technology initiatives and when to pull the plug on lagging ones. In our experience, board directors are more likely to gain such fluency if they routinely ask these five critical questions relating to the IT organization’s performance.
Content: Article | Authors: Aditya Pande, Christoph Schrey | Source: McKinsey Quarterly | Subjects: Corporate Governance, IT / Technology / E-Business
A Strategist’s Guide to Industry 4.0
Global businesses are about to integrate their operations into a seamless digital whole, and thereby change the world.
Content: Article | Authors: Jesper Vedsø, Reinhard Geissbauer, Stefan Schrauf | Source: strategy+business | Subjects: IT / Technology / E-Business, Trends / Analysis
Corporate Digital Responsibility: Doing Well by Doing Good
Accenture has identified five principles that will increasingly define what it means to be a responsible business in the digital economy. Companies that understand and take action on these principles will be positioned not only to manage today’s challenges but also to differentiate themselves for growth in the future.
Content: Article | Authors: Jade Siu, Kuangyi Wei, Tim Cooper | Source: Outlook Journal (Accenture) | Subjects: IT / Technology / E-Business, Social Responsibility (ESG)
