How does your organization manage the money it spends on digital? One surprising finding of my research is that most do not distinguish between different types of digital investments, treating all in a similar way. This situation exists because, believe it or not, a lot of organizations lack any mechanisms to help them actively manage the evaluation, selection, monitoring, and adjustment of digital investments to achieve clearly defined business results while meeting clear risk and return expectations.
In essence, digital investments should be planned and managed according to their current and future contribution to business performance.
Author: Joe Peppard
Source: Harvard Business Review
Subjects: IT / Technology / E-Business, Management, Strategy