Jack Stack’s Story is an Open Book

A small Ozarks manufacturer has a message for big companies: Open-book management can increase productivity and release entrepreneurial spirit.

Patricia Seybold

E-commerce consultant and author of “The Customer Revolution: How to Thrive When Customers Are in Control”

Ken Blanchard

Twenty years and 10 million books later, The One Minute Manager keeps on ticking, along with its author, Ken Blanchard.

JV On The Rocks

Without plenty of attention and TLC, a joint venture may well run aground.

Focus-Pocus

Focus groups should be dumped. Instead, real customers should be observed in real settings.

24/7 Innovation Diagnostic

Go to this site to download an Excel spreadsheet diagnostic (really just a collection of useful questions) to assess your organization against seven components of a Capability as described in the book, 24/7 Innovation. You should evaluate how well you currently perform against each question. You should also assess how well you want to perform (importance) in each area. This will help highlight gaps in … [ Read more ]

How to Manage Geeks

Eric Schmidt, CEO of Novell, believes that “geek” is a badge of honor. (After all, he is one!) But how do you manage these geek gods? Just follow his nine-point techie tutorial.

Chief Executive Roundtable – Leveraging Your Hidden Brainpower

Knowledge management isn’t what you know, it’s knowing what your employees know and making sure it remains a part of your company long after they’re gone. Roundtable partipants brainstorm ways to ensure a company’s intellectual capital gets deposited in the bank.

Eric Bonabeau

Managers would rather live with a problem they can’t solve than with a solution they don’t fully understand or control.

Toward a Customer Meritocracy

Most companies need to rethink their basic assumptions about how sales and service programs are designed, funded and managed. And as they transform customer care, their mantra must be: All customers are not created equal.

Larry Bossidy

The trouble is there are too many companies that basically believe in socialism. They give stock options to everybody, give pay increases that are the same to everybody within the same salary scale. If you don’t differentiate, you can’t possibly be an execution company! And if you don’t single out for reward the people who get things done for you, then you won’t keep the … [ Read more ]

Mary Tolan’s Modest Proposal

A rising star at Accenture is advising Big Oil and the auto industry that they can revitalize the economy, mint profits, and save the planet — if they’ll just learn to stop worrying and love hydrogen.

Time To Build Your Dream Team

Poor hiring decisions and haphazard personnel strategies can hurt the organization. Start looking now for top talent you’ll want as the economy bounces back.

Editor’s Note: good advice to be had regardless of industry or economic conditions…

Ram Charan

author and consultant…

Rethinking Strategy in a Networked World (or Why Michael Porter is Wrong about the Internet)

The Harvard strategy guru errs when he says partnerships erode competitive advantage, the author contends. Instead, they are now central to business success.

Editor’s Note: This article is basically a long retort to a HBR article by Michael Porter; though it makes some valuable points, its tone sounds like the desperate complaints and pleas for justice of a vanquished opponent…

Marsha Johnson Evans

I don’t think people ever set out to fail. They’re new, they’re excited, they see themselves as successful, and those of us making the hiring decision also see them as successful. Then something happens. The potential goes unrealized, or the eagerness dissipates. I always ask myself, Was there something that I could have done to make this person successful? Was it a bad fit that … [ Read more ]

The Project Management Advantage

The right project management software and business processes enable companies to prioritize resources and gain competitive advantage.