How Well Are You Managing Your Current Partnerships?

A quick checklist to see how well your organization is managing its current partnerships, from the author of Partnering Intelligence.

Decisions That Matter

Research at the Center for Business Innovation (CBI) demonstrates a dramatic shift in value creation over the past decade. Formerly, investors’ understanding of a company’s value resulted from analysis of audited financials such as a balance sheet and income statement. Today, however, a more accurate and comprehensive view of a company’s value needs to account for intangibles such as brand value, alliances, and customer relations. … [ Read more ]

Turning Managers Into Forecasters

Bringing managers into the forecasting process can dramatically improve performance management. But success depends on the quality of your software and on close collaboration between finance and line managers.

False Prophets: The Gurus Who Created Modern Management and Why Their Ideas Are Bad for Business Today

Babson College history professor Hoopes traces American business theory’s antidemocratic strain by starting with “management manuals” for slave owners and overseers, seeing plantations as among the nation’s earliest forerunners of the modern corporation. The inference that modern workers are just as commodified as slaves isn’t accidental; one of Hoopes’s theses is that management gurus, by nature idealistic and utopian, are uncomfortable addressing the fundamental discrepancy … [ Read more ]

Sam Walton

There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.

Jim Clark

Clark is said to be the only entrepreneur to have personally launched three companies that achieved a market capitalization of more than $1 billion: Silicon Graphics, Netscape, and Healtheon/WebMD.

Bill Gates

Do Your Metrics Measure Up?

Each metric you measure should be vetted in light of its reliability, validity, sensitivity, responsiveness, cost/benefit, comprehension, and balance.

Yeah, we know. Putting each of your metrics through the paces may not seem exciting. But it is those measures that are the basis for any business case you construct or objective you set.

Change Agent – Are you built to grow?

Seth Godin offers nine ways to think about the task of organizing for ongoing growth.

How to Take Risks in a Time of Anxiety

In a changing environment where even everyday activities are filled with risk, sometimes it’s difficult to see that, when it comes to business, risk is neither bad nor the enemy.

Peter Drucker

Whom the gods want to destroy, they send 30 years of success. In the midst of your success, the seeds of failure are sown, and the signals are often very subtle.

Asset Productivity: Converting Assets Into Profits

This paper presents A.T. Kearney’s perspective on the importance of asset productivity. It begins with an in-depth discussion on how good asset performance can increase shareholder value, drive profitable growth, help smooth an M&A and impel cost leadership. We then outline a three-dimensional approach to improving asset productivity. Rather than a typical patchwork-quilt solution, the approach is all-inclusive-looking at all aspects of the global firm; … [ Read more ]

The Balanced Scorecard Meets BPM

Should the Balanced Scorecard be a guiding force in business performance management? Some say it’s too much effort — but the results can be stellar.

The Subtle Power of Virtual Collaboration

By using a whole battery of new technologies, companies have found ways for their people to work together on essential tasks while essentially staying put. Sure, the savings can be dramatic. But before you abandon direct interpersonal interaction altogether, you need to ask yourself some fundamental questions.

Spending A Dollar To Get A Dime?

To achieve real value from your business-technology projects, try out a benefits-realization process.

Capitalize on the Power of Suggestion

In today’s competitive environment, a company’s ability to reduce costs, increase efficiency, and continuously innovate is vital to its success. And common sense dictates that line workers – the individuals closest to the processes, products, vendors, and customers – are in the best position to identify such opportunities.

Demystifying Innovation (.pdf)

“What is an innovation? Very often, managers view any product, service, technology, or process that is new or different as an innovation. But this definition is limited. In order for something to qualify as a true innovation, it must meet three basic criteria in tandem: It must engage a creative process, it must be distinctive, and it must yield a measurable impact.”

Editor’s Note: a … [ Read more ]

How Your Company Can Learn From Mistakes

Organizations should reward learning as well as sales. Here’s how.

Editor’s Note: some common sense but perhaps useful to your organization…

Growing Pains

The agony and ecstasy of bigger, better, faster, cheaper: Some companies are hurting themselves in their quest for dominance.

Peripheral Vision: Sensing & Acting on Weak Signals

Emerging technologies signal their arrival long before they blossom into full-fledged commercial success. However, the signal-to-noise ratio is initially so low that one has to work hard to appreciate the early indicators. The weak signals to be captured usually come from the periphery where new competitors are making inroads and unfamiliar technology paradigms are emerging. The periphery, however, is crowded with possibilities that may or … [ Read more ]