Overcoming Innovation Barriers

Constant innovation has become an inarguable strategy for business survival. With such a powerful and straightforward strategy, why are so many organizations struggling to survive?

And Now for Something Completely Paradoxical

“In an age when every idea has a correspondingly heavy downside, managers must try to balance polar opposites: ‘paradox management’, as it has been called. ‘Effectiveness is inherently paradoxical,’ says Paul Evans . . . ‘To be effective, an organisation must possess attributes that are contradictory, even mutually exclusive.’ To its proponents, managing paradox is not just a fancy way of sitting on the fence … [ Read more ]

Andy Neely (Guru Interview)

ManagementFirst.com interviews Andy Neely, Professor of Operations Strategy and Performance, and Director of the Centre for Business Performance at Cranfield School of Management. Neely has been researching and teaching in the field of business performance measurement since the late 1980s. He offers some interesting insight into performance measurement systems, including some drawbacks to the well-known Balanced Scorecard (which his group has expanded and calls The … [ Read more ]

Extreme Situations and Change

The article by a professor teaching and researching in Cuba combines the role of supply/demand, the Theory of Constraints, extreme situations, and managing change in an interesing way.

Ricardo Levy (chairman of Catalytica Energy System

Asked by a member of the audience for his definition of success, Ricardo Levy said, “I’d rather use the word fulfillment. Success is a metric; you never have enough. But only you can define fulfillment. We as individuals are the only judges.”

Getting to Know You: Gearing your KM for Competition

When you’re forced to cut costs in your business, you must carefully weigh what’s most important to your competitive edge. The recently-constructed, expensive institutions supporting Knowledge Management (KM) may be the first to go – after all, their contribution to the bottom line is hard to measure, and they represent high fixed costs for the firm. But is this necessarily the right move? Professors Elie … [ Read more ]

Understanding Tech-Team Dynamics

Your project team may have top-notch skills, experience, and training, but if they can’t play well together, you can kiss success goodbye. Columnist Tim Landgrave explains how personality testing can ensure that a tech team hits high performance marks.

Excellence Won’t Save You

Across the Board interviews Richard Foster, co-author of the book, “Creative Destruction”, who offers up some interesting analysis and advice for companies to stay at the top of their game.

Igor Filatotchev

Igor Filatotchev is Professor of Strategic Management at Bradford University School of Management and Co-Director of the Centre for Research on Enterprise in Emerging Markets, University of Nottingham.

In this issue of Spotlight Professor Igor Filatotchev talks to editor Sarah Powell about his research into corporate governance life-cycles relating to initial public offerings (IPOs) in the UK and links between corporate governance and corporate performance. … [ Read more ]

Richard Foster

I think control systems are one of the most important, least understood, and least examined aspects of management that we have today. Most companies tend to accrete their control systems, whether on the financial, production, or sales side. So over time you get hundreds of these systems. If you ask companies how many control systems they have, they don’t know. If you ask them how … [ Read more ]

Job Talk – The Heart Of Productivity

Tools and the important steps to take to improve communications for increased productivity.

Back to basics: 75 painful questions about your customer satisfaction

It is now more than ever that businesses must look to their customers. Ask them what they want, what they need. Listen to them. Perhaps it’s finally time to ask those 75 painful questions about your customer service.

E-Banking of Tomorrow: Bright or Smart

Despite difficulties, it is generally believed that within a decade, Smartcard technology will be all-pervasive. You can examine the future possibilities after reading this technical note. How will the banks, transaction clearing houses and their gateways to join hands and establish a system that does not compromise on security? And once they make even cash obsolete, where will the competition be?

How to Negotiate ‘Yes’ Across Cultural Boundaries

Myriad factors can make or break a deal, according to Harvard Business School professor James K. Sebenius. As he explains in this excerpt from Harvard Business Review, the “web of influence” in many countries is more important than meets the eye.