Understanding Tech-Team Dynamics

Your project team may have top-notch skills, experience, and training, but if they can’t play well together, you can kiss success goodbye. Columnist Tim Landgrave explains how personality testing can ensure that a tech team hits high performance marks.

Excellence Won’t Save You

Across the Board interviews Richard Foster, co-author of the book, “Creative Destruction”, who offers up some interesting analysis and advice for companies to stay at the top of their game.

Igor Filatotchev

Igor Filatotchev is Professor of Strategic Management at Bradford University School of Management and Co-Director of the Centre for Research on Enterprise in Emerging Markets, University of Nottingham.

In this issue of Spotlight Professor Igor Filatotchev talks to editor Sarah Powell about his research into corporate governance life-cycles relating to initial public offerings (IPOs) in the UK and links between corporate governance and corporate performance. … [ Read more ]

Richard Foster

I think control systems are one of the most important, least understood, and least examined aspects of management that we have today. Most companies tend to accrete their control systems, whether on the financial, production, or sales side. So over time you get hundreds of these systems. If you ask companies how many control systems they have, they don’t know. If you ask them how … [ Read more ]

Job Talk – The Heart Of Productivity

Tools and the important steps to take to improve communications for increased productivity.

Back to basics: 75 painful questions about your customer satisfaction

It is now more than ever that businesses must look to their customers. Ask them what they want, what they need. Listen to them. Perhaps it’s finally time to ask those 75 painful questions about your customer service.

E-Banking of Tomorrow: Bright or Smart

Despite difficulties, it is generally believed that within a decade, Smartcard technology will be all-pervasive. You can examine the future possibilities after reading this technical note. How will the banks, transaction clearing houses and their gateways to join hands and establish a system that does not compromise on security? And once they make even cash obsolete, where will the competition be?

How to Negotiate ‘Yes’ Across Cultural Boundaries

Myriad factors can make or break a deal, according to Harvard Business School professor James K. Sebenius. As he explains in this excerpt from Harvard Business Review, the “web of influence” in many countries is more important than meets the eye.

Managing Risks, Managing Measures: Decision Support Methodologies in Business

“Though many academic methods (decision aid tools) exist, few actually reach the audience they need to reach because of the barrier between academic and business languages, as well as the ability to produce workable and usable tools. This article summarizes what I believe are the methodologies most used in Business, and some of the tools that are commercially available.”

Editor’s Note: Especially interesting is the table … [ Read more ]

Head and Shoulders Above the Rest

In doing research for their book Built to Last, Jim Collins and Jerry Porras had to toss out old frameworks and build new ones, sometimes from the ground up. It took six years. But it was worth every minute. Here are a dozen common myths that were shattered during the course of their research.

Weird Ideas That Work

Do you need a fresh start on creativity? Stanford professor Robert Sutton is a unique voice with an urgent message about how to generate and capitalize on new ideas.

Seven Principles for Cultivating Communities of Practice

Although communities of practice develop organically, a carefully crafted design can drive their evolution. In this excerpt from a new book, the authors detail seven design principles. The payoff? Knowledge management that works.

Editor’s Note: see related article at
Content: Article | Authors: Etienne Wenger, Richard McDermott, William M. Snyder | Source: Harvard Business School (HBS) Working Knowledge | Subjects: Knowledge Management, Organizational Behavior

At Enron, “The Environment Was Ripe for Abuse”

“Although managers were supposed to be graded on teamwork, Enron was actually far more reflective of a survival-of-the-fittest mind-set. The culture was heavily built around star players with little value attached to team-building. The upshot: The organization rewarded highly competitive people who were less likely to share power, authority, or information. Indeed, some believe the extreme focus on individual ambition undermined any teamwork or institutional … [ Read more ]

Roskin on Motivation

“I link motivation to the other major dimensions of managing by focusing on McClelland’s three most important motivational needs in an organisational setting – the need for achievement, the need for power, and the need for affiliation. These three basic needs tend to manifest themselves in either Green, Amber or Red behaviour.”

Editor’s Note: You should read Mach One – Managing Yourself and Others before … [ Read more ]

A Strategic Approach

Orit Gadiesh, chairman of Bain & Company, explains how some companies are navigating through today’s economic doldrums by adopting a guiding principle.

Jerry Wind / Vijay Mahajan / Robert Gunther

If you build a better mousetrap, the world will only beat a path to your door if people are interested in catching mice.

Biology-Inspired Software: Metaphor, Mechanism, and Meaning (.pdf)

For at least thousands of years, humans have looked to nature for inspiration for technology. It’s hard not to look at birds and wish you could fly, too. This thought hasn’t escaped computer scientists (well, not the part about flying), and within the last few years there has been a surge of interest in looking to biology for help in answering some of the pressing … [ Read more ]