Back to Basics

In these less exuberant times, managers need to remember a few old-fashioned virtues, says Tim Hindle, namely:
– be honest
– be frugal
– be prepared

Digging Beneath Deep Dialog

“Dialogue is not the same as negotiation…All the executives interviewed agree that dialogue is a vital kind of human interaction and that its presence or absence is critical to business success or failure…The seven Deep Dialog drivers [are] as follows:

1. Bridging begins with an openness to differences…

2. Bonding starts with a person seeking and beginning to find personal chemistry, with limited … [ Read more ]

The Demise of Digital Dysfunction (.pdf)

The TNBT research report “The Demise of Digital Dysfunction” challenges the common assumption that information overload is widespread and growing. We asked a leading segment of more than 2,000 tech-savvy Internet users about the effects of information and technology in their lives. Their answers hold eye-opening insights for digital business:
– Information overload is on the wane.
– High volumes of information … [ Read more ]

Prescription In A Tough Economy: Radical Innovation

There are 7 challenges that must be overcome to create market changing products. A recent book, Radical Innovation, has studied ten companies that faced these challenges including GE and IBM to learn how managers overcame common problems in innovation, such as technical and market uncertainty and a lack of resources. In this the first of a three part article we highlight selected details … [ Read more ]

The Customer Knows Best? Better Think Again

It’s important to listen to customers – but not follow their words without skepticism. Ask them to design your next product and you’re likely to miss the mark, suggests this Harvard Business Review excerpt.

John Seely Brown

John Seely Brown is the chief scientist of Xerox Corporation. He was the former director of the Xerox Palo Alto Research Center (PARC). A major focus of John’s research over the years has been in human learning and in the creation of knowledge ecologies for creating radical innovation. He is also co-author of The Social Life of Information with Paul Duguid.

Rules That Blind – Be More Effective With Fewer Rules

A certain amount of structure creates freedom because guidelines
liberate people and make them more productive. However, most companies
place too much emphasis on structure and not enough on their people.

Tim Sanders

My experience…taught me the three critical drivers of professional success, the three elemental particles of love in business. They are knowledge, networks, and compassion. To be an impact player in business, you simply have to know more than most other people know. That means taking the power of ideas seriously, reading books voraciously, and developing a system of organizing what you’ve learned. But all of … [ Read more ]

Roskin on Decision Making

A look at three dimensions important in appraising a decision’s potential effectiveness – Logic, Acceptance and Time, as well as three styles of decision making – command, consultation, and consensus.

Robert Sutton

Leaders pay a lot of lip service to the notion of rewarding failure, but few organizations hold failed effort on the same level with success. Often, they have a forgive-and-forget policy. Forgiveness is crucial, but it’s not enough. In order to learn from mistakes, it’s even more important to forgive and remember. The only kind of failure that deserves to be punished is inaction. … [ Read more ]

Attention, Class!!! 16 Ways to Be a Smarter Teacher

In an economy filled with surprise and uncertainty, being an effective leader means being a good teacher. But how do you lead and teach at the same time? Who are your most important students? And what about recess?

Think You Manage Creativity? Here’s Why You’re Wrong

The rational rules of management don’t apply when it comes to fostering creative types. In this Harvard Business Review excerpt, the author explains why you should, among other things, encourage creative workers to defy superiors.

How Coaching Can Enhance Your Brand As A Manager

“Managers who coach their employees become known as good managers to work for, developers of talent, and achievers of business results. They also become better leaders in the process. The average manager, however, doesn’t coach, believing it would take too much time or be a waste of effort. Such barriers, however are more psychological than real, and represent an expression of the status quo. The … [ Read more ]

Employee Suggestions Contribute to the Bottom Line

Many organizations have seen the effectiveness of an employee suggestion program. It can be a positive force to motivate, improve performance, productivity, safety, and add to the bottom line.

Five-Point Plan Can Keep Businesses Going

Business-continuity plans must address five major points, say consultants at PricewaterhouseCoopers: facilities, people, connectivity, information technology, and supply-chain issues. Just as important, they’ve got to do so succinctly, or people won’t read them.

Failure: The Dreaded Word in CEOs’ Lexicon

“CEOs are highly capable individuals. They are efficient managers of execution, are team and consensus builders, and are futurists. They recognize changes and adapt to them, they rise to the challenge and lead their team to bravely tide over crises. But more importantly, CEOs are humans. And humans fail a lot.”