Managing Risks, Managing Measures: Decision Support Methodologies in Business

“Though many academic methods (decision aid tools) exist, few actually reach the audience they need to reach because of the barrier between academic and business languages, as well as the ability to produce workable and usable tools. This article summarizes what I believe are the methodologies most used in Business, and some of the tools that are commercially available.”

Editor’s Note: Especially interesting is the table … [ Read more ]

Head and Shoulders Above the Rest

In doing research for their book Built to Last, Jim Collins and Jerry Porras had to toss out old frameworks and build new ones, sometimes from the ground up. It took six years. But it was worth every minute. Here are a dozen common myths that were shattered during the course of their research.

Weird Ideas That Work

Do you need a fresh start on creativity? Stanford professor Robert Sutton is a unique voice with an urgent message about how to generate and capitalize on new ideas.

At Enron, “The Environment Was Ripe for Abuse”

“Although managers were supposed to be graded on teamwork, Enron was actually far more reflective of a survival-of-the-fittest mind-set. The culture was heavily built around star players with little value attached to team-building. The upshot: The organization rewarded highly competitive people who were less likely to share power, authority, or information. Indeed, some believe the extreme focus on individual ambition undermined any teamwork or institutional … [ Read more ]

Seven Principles for Cultivating Communities of Practice

Although communities of practice develop organically, a carefully crafted design can drive their evolution. In this excerpt from a new book, the authors detail seven design principles. The payoff? Knowledge management that works.

Editor’s Note: see related article at
Content: Article | Authors: Etienne Wenger, Richard McDermott, William M. Snyder | Source: Harvard Business School (HBS) Working Knowledge | Subjects: Knowledge Management, Organizational Behavior

A Strategic Approach

Orit Gadiesh, chairman of Bain & Company, explains how some companies are navigating through today’s economic doldrums by adopting a guiding principle.

Roskin on Motivation

“I link motivation to the other major dimensions of managing by focusing on McClelland’s three most important motivational needs in an organisational setting – the need for achievement, the need for power, and the need for affiliation. These three basic needs tend to manifest themselves in either Green, Amber or Red behaviour.”

Editor’s Note: You should read Mach One – Managing Yourself and Others before … [ Read more ]

Jerry Wind / Vijay Mahajan / Robert Gunther

If you build a better mousetrap, the world will only beat a path to your door if people are interested in catching mice.

Biology-Inspired Software: Metaphor, Mechanism, and Meaning (.pdf)

For at least thousands of years, humans have looked to nature for inspiration for technology. It’s hard not to look at birds and wish you could fly, too. This thought hasn’t escaped computer scientists (well, not the part about flying), and within the last few years there has been a surge of interest in looking to biology for help in answering some of the pressing … [ Read more ]

Back to Basics

In these less exuberant times, managers need to remember a few old-fashioned virtues, says Tim Hindle, namely:
– be honest
– be frugal
– be prepared

Digging Beneath Deep Dialog

“Dialogue is not the same as negotiation…All the executives interviewed agree that dialogue is a vital kind of human interaction and that its presence or absence is critical to business success or failure…The seven Deep Dialog drivers [are] as follows:

1. Bridging begins with an openness to differences…

2. Bonding starts with a person seeking and beginning to find personal chemistry, with limited … [ Read more ]

The Demise of Digital Dysfunction (.pdf)

The TNBT research report “The Demise of Digital Dysfunction” challenges the common assumption that information overload is widespread and growing. We asked a leading segment of more than 2,000 tech-savvy Internet users about the effects of information and technology in their lives. Their answers hold eye-opening insights for digital business:
– Information overload is on the wane.
– High volumes of information … [ Read more ]

Prescription In A Tough Economy: Radical Innovation

There are 7 challenges that must be overcome to create market changing products. A recent book, Radical Innovation, has studied ten companies that faced these challenges including GE and IBM to learn how managers overcame common problems in innovation, such as technical and market uncertainty and a lack of resources. In this the first of a three part article we highlight selected details … [ Read more ]

John Seely Brown

John Seely Brown is the chief scientist of Xerox Corporation. He was the former director of the Xerox Palo Alto Research Center (PARC). A major focus of John’s research over the years has been in human learning and in the creation of knowledge ecologies for creating radical innovation. He is also co-author of The Social Life of Information with Paul Duguid.

The Customer Knows Best? Better Think Again

It’s important to listen to customers – but not follow their words without skepticism. Ask them to design your next product and you’re likely to miss the mark, suggests this Harvard Business Review excerpt.

Rules That Blind – Be More Effective With Fewer Rules

A certain amount of structure creates freedom because guidelines
liberate people and make them more productive. However, most companies
place too much emphasis on structure and not enough on their people.

Tim Sanders

My experience…taught me the three critical drivers of professional success, the three elemental particles of love in business. They are knowledge, networks, and compassion. To be an impact player in business, you simply have to know more than most other people know. That means taking the power of ideas seriously, reading books voraciously, and developing a system of organizing what you’ve learned. But all of … [ Read more ]

Roskin on Decision Making

A look at three dimensions important in appraising a decision’s potential effectiveness – Logic, Acceptance and Time, as well as three styles of decision making – command, consultation, and consensus.