Letting the Air Out of Celebrity Leaders

As the economy slows, companies are finally realizing that cultivating leaders from within makes sense.

Tom Peters

We got it right when we said that we were in search of excellence. Not competitive advantage. Not economic growth. Not market dominance or strategic differentiation. Not maximized shareholder value. Excellence…Search of Excellence — even the title — is a reminder that business isn’t dry, dreary, boring, or by the numbers.

Clayton M. Christensen

professor at Harvard, founder of Innosight (consulting company), and author of popular business book, The Innovator’s Dilemma

Don’t Lose Money With Customers

Executives talk a good game about managing customer relationships. But then why do many companies persist in money-losing arrangements? Time to become proactive, says Harvard Business School professor Narakesari Narayandas.

The Foundation: Mission, Vision and Values

What’s our mission? Vision? Values? Leaders find simple, clear and compelling answers to these questions. The answers have a profound influence on what employees think, say and do. These three building blocks are vital to establishing an effective organization.

Revolution Can Fail the People

“Managers tended to improve performance little by little, building towards a larger goal. Progress was slow and steady until the company reached a point where it could break away from its competitors. ‘Revolutionary results do not come through revolutionary processes,’ says Mr. James Collins (noted author). ‘Revolution can look as if it is delivering results in the short term – like steroids for an athlete … [ Read more ]

Are cultural differences in Europe on the decline?

Don’t let the title fool you – this is an excellent article for those who are not even especially interested in Europe. That is because it offers a good overview of the work of Professor Geert Hofstede, who between 1967 and 1973 surveyed over 100,000 IBM employees in 49 different countries about their preferences in terms of work-related values. The result was a … [ Read more ]

Mach One – Managing Yourself and Others

Here is an interesting series of articles by Professor Rick Roskin, of Memorial University in Canada. They are based upon his research on the subject of management style, which he calls Mach One. It is powerful but simple to remember, being based on an analogy with traffic lights – red, amber, green.

Editor’s Note: An interesting extension of this model would be its usefulness in … [ Read more ]

Clayton M. Christensen

Despite beliefs spawned by change-management and reengineering programs, processes are not nearly as flexible as resources are — and values are even less so.

Clayton M. Christensen

Three classes of factors affect what an organization can and cannot do: its resources, its processes, and its values.

Value-Based Management and the Corporate Profit Centre

Value-based management (VBM) has been defined as a means of making explicit the link between a company’s strategic and operating decisions and their effect on shareholder returns. As such it should be the natural framework for aligning executive incentives with the interests of stock market investors (Ittner and Larcker, 2000).

While many firms have embraced the VBM phenomenon in recent years, at least in their … [ Read more ]

Warren Buffett’s Investment Checklist

How would your firm look to the premier investor? What does great investment potential look like to Mr. Buffett? Here’s his checklist.

Not Quite As Per The Plan: Impact of Uncertainty on Project Management

It is common for projects to miss budgets, schedules and opportunities, in spite of the heroic efforts of the project manager to keep things on track. There is a need for the project management tool-kit to expand beyond task management. Professors Arnoud De Meyer, Christoph Loch and Michael Pich classify the associated and often-neglected uncertainty, and they suggest alternative techniques for project management, depending on … [ Read more ]