2001 Corporate Concerns Survey (.pdf)

A one-page summary of research by the American Management Association of the importance of various corporate concerns broken into the following topics:
– Competitive Advantage
– Staffing & Structure
– Technology & Production
– Financial
– Electronic Commerce & Business

Pulling Together: Making Alliances Work

Alliances offer a powerful way to gain new capabilities and market reach, but only if they are managed effectively.

Roger Cass

I believe that if you work granularly, you can get a perception of things that isn’t available from the written analysis. Data can tell you a lot. Opinions without data are severely risky.

Being the B.E.S.T.

In our society, we revere those who are the best at what they do. Chants of “We’re #1” are heard frequently. You will never hear, “We’re #2,” or “We’re not great, but we’re better than we were last year.” If we want to be the BEST at whatever we do, we’ve got to break it down into its individual components:
“B” is for Balance
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Measurement for Knowledge Management

This white paper examines the different stages of KM implementations and metrics for evaluating an initiative’s progress. Introduces a “KM measurement bell curve” and offers case examples of organizations’ ongoing assessment techniques.

The changing face of knowledge (.pdf)

It used to be thought that knowledge was only to be found in a select group of experts – today it is more widely recognized that useful knowledge has built up throughout the organization. This article cites the examples of knowledge-sharing systems at Ford, British Petroleum and Lockheed-Martin as illustrative of this changed thinking.

Milton Friedman

There is one and only one social responsibility of business–to use its resources and engage in activities designed to increase its profits so long as it stays within the rules of the game.

Jon Housman

Founder and CEO of MBA Jungle

Lessons From The Farm

Metaphors can be used to communicate very powerful images to guide behaviour. The ultimate effectiveness of metaphors and images appears to be related to their simplicity, as the following lessons from the farm illustrate. Here are six simple tenets that provide simple yet important ‘country’ wisdom in application to a variety of more ‘enlightened’ contexts.

Birgit Breuel

President of the Treuhandanstalt, the independent government organization established on June 17, 1990 by the German Democratic Republic to privatize and manage state-owned assets of East Germany.

Frank P. Popoff

Dow Chemical CEO and Chairman

Unknown

A firm needs four resources in order to compete: physical, organizational, human and process.

The Guru’s Guru

A lively conversation with Peter Drucker, dean of the deep thinkers.

What Condition is Your Technology Disaster Plan In?

The majority of U.S. companies have poorly designed, incomplete and inadequately tested recovery plans. Critical life support requires a commitment to Business Continuity Planning.

What happens to knowledge workers when the economy heads south?

“While KM is attractive to managers during a recession, the same conditions that make it look good also make it more complicated to apply, if you take into account the cooperation of the keepers of the intellectual capital – the employees. KM asks them to act like a team in an environment in which the company may not return the favor. If it is my … [ Read more ]

Knowledge management: the new challenge for the 21st century (.pdf)

As its title suggests, this article presents knowledge management as the new challenge for the 21st century (it was written in late 1999). The authors define the concept and what it involves, and discuss its potential significance for business. They also present a selection of case studies and make recommendations of “best practices.”

Nine Future Catalysts

Study and research of the future or “futures” has emerged as an instrument for governments and business enterprises in identifying and studying emerging trends and envisioning the range of scenarios that they may produce. The author offers nine general ‘catalyst’ categories that will shape future business activities over the next three to five years – and possibly beyond.