Do MBAs Need More Street Smarts?

“In our work with outstanding service organizations, we have found that they invariably hire for attitude and train for skills. Are street smarts attitudes or skills? If street smarts are attitudes, should MBA program admissions offices look for them in applicants? If so, how? Is it more than a matter of just age and experience? If they are skills, should the curriculum be designed to … [ Read more ]

Tony Plesner

COO of 24/7 Media

Michelle Peluso

CEO of Site59

The Passionate Organization (.pdf)

The results of an American Management Association survey looking at the level of passion in organizations and its impact on success; survey also looks at various management tools and techniques and their effectiveness as a policy and withing the respondents’ organizations.

John Kao

My notion is that an organization is really a factory for producing new ideas and for linking those ideas with resources – human resources, financial resources, knowledge resources, infrastructure resources – in an effort to create value.

Extreme Analysis for Extreme Project Management

Extreme Analysis for Extreme Project Management is a collection of three original theories, Pretense Irony, Expectation Escalation, and Risk Equalizer. Based on the ‘polishing of the common sense’ model, it builds on the management best practices of corporate America, and takes the Project Management practice that one step above in the evolutionary scale.

Accountability in Knowledge-Based Organizations

“We’ve stopped complaining about the lack of accountability and provided a tool to make it understandable, negotiable, and accessible.”

To Follow or to Find? Industry Influence on Leading Value Creators

What makes a value leader, and how much do industry dynamics determine value creation for different types of firms? Professor Gabriel Hawawini, Professor Paul Verdin and PhD candidate Venkat Subramanian re-examine the question to reveal new findings. Using 55 industries, they categorise firms within each industry into 3 main groups – the leading value creators, the value destroyers (the losers) and the rest that lie … [ Read more ]

Questions at Stockholders’ Meetings (.pdf)

Many factors have played a role in shifting business operations dramatically over the past decade. Access to real-time, enterprise-wide information, expanded globalization, and changing financial and social priorities are creating new and diversified challenges for management. In this environment, corporate officers and directors must continue to build trust and confirm stockholders’ belief in the wisdom of their investments. Clearly articulating the company’s plans and … [ Read more ]

Robert Herz

co-author (with Robert Eccles, Mary Keegan and David Phillips) of The ValueReporting Revolution: Moving Beyond the Earnings Game.

Organizational factors and knowledge management within large marketing departments (.pdf)

This excellent article starts out with an introduction and a good overview of issues surrounding knowledge management and then proceeds to discuss the results of an empirical study that examined the extents of KM systems operating within sample UK enterprises with respect to each company’s use of teamwork, level of bureaucracy and centralisation of decision making, innovativeness, and the ability to cope with change. … [ Read more ]

Cutting Costs Without Losing Your Shirt

This article outlines some of the reasons that companies are feeling the pressure to reduce costs and then offers a five-step methodology for building a foundation of strategic cost reduction (SCR) in your organization.

Michael Gelb

Perception follows purpose.

Susan Annunzio

Annunzio is a Chicago-based partner at the consultant firm Nextera, an adjunct professor at the University of Chicago Graduate School of Business, and author of eLeadership: Proven Techniques for Creating an Environment of Speed and Flexibility in the Digital Economy

The Four Emotional Stages of Change

How often do we make false assumptions about other people based on our own culture and experiences? And even more importantly, how often do we fail to recognise and understand how individuals deal with grief and change in their personal lives or at work.