Mastering Sales Force Integration in a Merger

Companies can seize the opportunity in mergers by involving employees and customers in the integration process, retaining critical staff, generating momentum by quickly winning key accounts, and serving the right customers in the right way.

Roland T. Rust , Christine Moorman , and Gaurav Bhalla

Most companies use customer relationship management and other technologies to get a handle on customers, but no amount of technology can really improve the situation as long as companies are set up to market products rather than cultivate customers.

Five Ways to Create More Value in Your Presentations

Buyers look for value. The more value you provide, the more likely you are to become the provider of choice. Presentations offer you excellent opportunities to provide that value at different stages of the sales cycle. Here are five ways to create more value in your presentations.

The Minutes Before and After Customers Use Your Product

What happens immediately after a customer uses your product? Knowing the before and after around how your products are used will help you sell more — and build better future products.

Don’t Just Set Prices, Manage them Strategically

How much should a company charge for its products or services? Many companies don’t know how to answer this question, and instead let customers and competitors drive their pricing decisions. To keep prices consistent and profitable, companies need to adopt a consistent pricing structure. By strategically managing price structure, the pricing process, and value-based communications, companies can achieve greater profits.

Tom Hopkins Selling Fundamentals

There are 7 steps in a successful selling cycle. Learn what they are and how to do them.

Three Questions to Ask Before You Start Surveying Customers

Ask any statistician and they’ll reel off a list of reasons why two surveys can give completely opposite results.

But whether it’s differences in the sample, the questionnaire or the interpretation, the fact is that many businesses, especially large ones, put significant store by their customer measures.

But are we just kidding ourselves? Can we really measure customer experience objectively? In short, that depends on the questions … [ Read more ]

Channel Combining for Wealth

Despite the abiding beliefs of the dot.com era in the eventual evolution of all markets towards frictionless price competition, only a small minority of uschoose to regularly purchase the least complex products via the web. Here, Dr Hugh Wilson examines the challenges facing organisations in defi ning and building the most appropriate channels to access a widely disparate and retail-savvy consumer environment.

Put an End to Flying Blind: A Ten-Step Process for Creating a Go-To-Market Tactical Plan

Many organizations can achieve substantial growth by entering a new market with a well thought out and flawlessly executed plan. The operative words here are well thought-out and flawlessly executed. This article outlines a ten-step process any size company can use to successfully enter a new market.

How to Capture Your Company’s Essence in 15 Words

Use the principles in this article to tighten and fine-tune your company description, and test it with prospects. See what they conclude about which problems you solve and for whom. When they answer correctly, you’ll know you hit the nail on the head.

7 More Sure-Fire Headline Templates That Work

Here are 7 more sure-fire headline templates that will work when you’re aiming to score more readers

Warning: Use These 5 Surefire Headline Formulas at Your Own Risk

Here are 5 more headline templates that work, but use them at your own risk. If you don’t match up an appropriate headline structure with your content, you might crash and burn worse than if you just came up with a headline off the top of your head.

Earning Customer Raves: Make These Five Decisions, and Customers Will Grow Your Business for You

When you make decisions that respect and honor customers, you will earn their admiration and, eventually, their love. Then customers will begin to grow your business for you.

Customers who love you won’t be able to stop raving about you. But you need to earn the right to their story first.

Rather than giving a one-size-fits-all solution (because there isn’t one), my goal is to encourage you … [ Read more ]

The Best Damn Web Marketing Checklist, Period!

Stoney deGeyter offers up The Best Damn Web Marketing Checklist, Period!, a master website marketing checklist covering over 400 specific items over 23 topics. These topics include things such as website development, SEO, usability, accessibility, etc. This list doesn’t cover any “how tos,” which are essential ingredients to successful online marketing, but sometimes you need to first know what to do so you can then … [ Read more ]

7 Reasons Why List Posts Will Always Work

Any headline that lists a number of reasons, secrets, types, or ways will work because, once again, it makes a very specific promise of what’s in store for the reader. A nice quantifiable return on attention invested goes a long way toward prompting action, and as long as you deliver with quality content, you’ll have a satisfied reader.

Plus, these type of posts and articles are … [ Read more ]

10 Sure-Fire Headline Formulas That Work

So, you’re seeing too many of those “how to” and list headlines, and want to try a few different angles?

Let’s move beyond those common headline formulas you see over and over, and add some new blood to your attention-grabbing arsenal.

9 Proven Headline Formulas That Sell Like Crazy

You can write a headline in an infinite number of ways. However, certain types of headlines have proven themselves repeatedly for many years. By following the “formula” of these headlines, you can give yourself an edge when you are serious about persuading someone to read and respond to your copy.

The following 9 headline formulas are some of the easiest to write and the most powerful. … [ Read more ]

Iris Murdoch

If we consider what the work of attention is like, how continuously it goes on, and how imperceptibly it builds up structures of value round about us, we shall not be surprised that at crucial moments of choice most of the business of choosing is already past.