Operations Archives - Page 22 of 29

e-Supply Chain Management: Managing The Extended Enterprise (.pdf)

Collaborative e-Supply Chain Management will necessitate critical changes in the philosophy, processes and communication systems of how trading partners will and must work together. Donovan provides an assessment checklist and also makes some observations about software and how to get started.

Content: Article | Author: R. Michael Donovan | Source: CEO Refresher | Subject: Operations

Six Sigma – The Structure of Management

A guide to the roles and responsibilities of Six Sigma. And guess what?
It all starts at the top.

Content: Article | Authors: Cary W. Adams, Charlie Wilson, Praveen Gupta | Source: Darwin Magazine | Subjects: Management, Operations

IT Outsourcing Gains Momentum

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The Power of Design for Six Sigma

In this short fictionalized business tale, Chowdhury effectively introduces the theory and practice of Design For Six Sigma (DFSS), a quality tool that extends Six Sigma thinking to the design of products and processes. It describes a five stage DFSS process – IDDOV: Identify and Define the opportunity, Develop the concept, Optimize the design, and Verify the optimized design.

Content: Book | Author: Subir Chowdhury | Subject: Operations

A Portfolio Approach to SCM

Seamless collaboration with complete information sharing between all supply chain participants is still in the future. But there are strategies to deal with the current transitional state to help you come out on top today.

Content: Article | Author: Jacob Varghese | Source: Darwin Magazine | Subject: Operations

Managing Product Returns at Hewlett Packard

Product returns have existed since the first time anyone manufactured a product. In the ‘customer-is-always-right’ culture of the US, product returns are increasingly eating into profits, leading manufacturers to develop a returns strategy. In this new Case Study, Professors Van Wassenhove and Guide, and Neeraj Kumar look at the issue within HP’s inkjet product line.

That’s the Sound of the Man Workin’ on Supply Chain

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Why Outsourcing Is In

Once used largely for nonessential, tactical activities, partnering now covers core operations, transforming entire industries.

Content: Article | Authors: Anne Chung, Tim Jackson, Tim Laseter | Source: strategy+business | Subjects: Outsourcing / BPO, Strategy

The Six Sigma Revolution: How General Electric and Others Turned Process Into Profits

A book for non-technicians among the executive ranks who want to get an in-depth look at Six Sigma. This book is a major achievement that can be expected to have enduring value for years to come.

Content: Book | Author: George Eckes | Subjects: Management, Operations

Reducing Costs Across The Supply Chain

Build the business case for improving your supply chain on three pillars: customer needs, strategic sourcing, and information flows.

Content: Article | Author: Robert Handfield | Source: Optimize Magazine | Subjects: Management, Operations

What Works, What Doesn’t: Lessons from Two Companies that Outsource Back-Office Tasks

Many Western companies are considering moving back-office operations such as call centers to low-wage countries like India. While this approach can result in significant savings when the project is handled right, potential pitfalls can undo the benefits. Knowledge@Wharton spoke with two executives who have undertaken such projects for their organizations to understand where the pitfalls lie and how to avoid them.

Content: Article | Source: Knowledge@Wharton | Subjects: International, Operations

The other end of the supply chain

By tweaking the demand-supply chain, suppliers can offer their customers completely new value propositions and improve their own operations-without having to weigh the benefits of customer service against its cost.

Content: Article | Authors: Antti Vasara, Bill Hoover, Jan Holmström, Perttu Louhiluoto | Source: McKinsey Quarterly | Subject: Operations

The Scotts Company: (A) Transforming the European Supply Chain, (B) Developing a Supply Chain Balanced Scorecard

From its humble start in 1868 in Marysville, Ohio, as a seller of hardware and seeds, the Scotts Company has grown into the world’s number one marketer of branded consumer lawn and garden products. Its expansion into Europe in the 1990s marked the company’s first foray into the region, an area US managers felt was ripe for growth. But after buying five businesses … [ Read more ]

Content: Case Study | Authors: Luk N. Van Wassenhove, Margaret Vaysman, Regine Slagmulder | Source: INSEAD | Subjects: Management, Operations | Company: The Scotts Company

The Next 50 Years

“If end-to-end business processes are the focus of internal and cross-company integration, why not deal directly with the “business process, as application” instead of “data” and “applications”? Because business processes can no longer be cast in concrete the way they are in today’s applications, the “business process” must supersede the “application” as a means of packaging software. In addition, companies must leverage existing IT investments … [ Read more ]

Content: Article | Authors: Howard Smith, Peter Fingar | Source: Darwin Magazine | Subjects: IT / Technology / E-Business, Operations

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