Dianne Jacobs
When it comes to ongoing, steady business, you need deep and meaningful relationships. This can be very reassuring. The problem, of course, is that these close contacts know the same people, have the same information, and often have the same views and opinions.
But when it comes to ideas, creativity and thinking outside the box, each of us must have a diverse range of distant contacts. … [ Read more ]
Content: Quotation | Source: Ivey Business Journal | Subjects: Innovation, Organizational Behavior
David Hare
When one person speaks and is encouraged to develop his or her ideas, then it is we, the audience, who provide the challenge. We provide the democracy. In each of our hearts and minds, we absorb, judge and come to our own conclusions. The dialectic is, thankfully, not between a group of equally ignorant people thrashing out a series of arbitrary subjects about which they … [ Read more ]
Content: Quotation | Source: Guardian Unlimited | Subject: Communication
The Strengths Revolution
At the heart of the strengths revolution is a simple decree: The great organization must not only accommodate the fact that each employee is different, it must capitalize on these differences. It must watch for clues to each employee’s natural talents and then position and develop each employee so that his or her talents are transformed into bona fide strengths.
Content: Article | Authors: Donald O. Clifton, Ph.D., Marcus Buckingham | Source: Gallup Management Journal | Subjects: Management, Organizational Behavior
Daniel Yankelovich
The preoccupation with self led many people from repudiating unnecessary sacrifice to discarding the ethic of sacrifice altogether. The emphasis on relative values, as opposed to absolute values, left people somewhat bereft of common agreement about right and wrong. The current explosion of religious belief represents a search for something absolute to believe in. But in the larger culture, particularly the business culture, there is … [ Read more ]
Content: Quotation | Source: strategy+business | Subjects: Culture, Ethics
Study Failures Too
If you want to learn the secrets of success, it seems perfectly reasonable to study successful people and organizations. But the research of Jerker Denrell, an assistant professor of organizational behavior, suggests that studying successes without also looking at failures tends to create a misleading-if not entirely wrong-picture of what it takes to succeed.
Content: Article | Author: Jerker Denrell | Source: Stanford University | Subjects: Best Practices, Organizational Behavior
In Search of Ethical Business Leadership: Time to Mix Our Metaphors?
The importance of leadership is a recurring theme within the business ethics literature, and top executives have been shown to have a great impact when it comes to establishing the ethical tone of an organization. However, if ethical leaders help to inspire ethical organizations, who will inspire those leaders? How can one develop business leaders for this new millennium who can embrace and demonstrate an … [ Read more ]
Content: Article | Author: Ken Peattie | Source: Economic and Social Research Council (ESRC) | Subjects: Ethics, Miscellaneous
Daniel Yankelovich
You cannot fight norms solely with laws. You need to fight norms with other norms.
I think that our culture is biased toward laws and rules. Cultures work best when there’s a thick layer of moral norms – shared values and habits of behavior – undergirded by a relatively thin base of law. In the United States, we’re over-lawyered, overregulated, and under-normed. We’re attempting to deal … [ Read more ]
Content: Quotation | Source: strategy+business | Subjects: Ethics, Personality / Behavior
Daniel Yankelovich
I define dialogue as having three indispensable elements. First, park status outside – so that people feel free to interact with each other as equals. That’s not easy to do. Second, suspend judgment while listening. Dialogue is the opposite of debate. You can’t win or lose. You don’t rush to judgment; you leave yourself open to actually hearing with empathy what other people say. Third, … [ Read more ]
Content: Quotation | Source: strategy+business | Subject: Communication
Building the Awesome Organization: Six Essential Components that Drive Entrepreneurial Growth
Building the Awesome Organization discusses the eight components of an awesome organization. This book will help you to realize the core competencies for growth. It describes the processes, policies and systems that support growth. Find out how to attract and retain awesome peoplea and develop an environment that motivates and empowers people to achieve extraordinary results. Explore the responsibilities of the leader and the expectations … [ Read more ]
Content: Book | Authors: Jana B. Matthews, Katherine Catlin | Source: Kauffman Center for Entrepreneurial Leadership | Subjects: Management, Organizational Behavior
Fool vs. Jerk: Whom Would You Hire?
You are the hiring manager with a nasty decision to make. Would you hire the lovable fool or the competent jerk? This Harvard Business Review excerpt suggests that the decision is complicated.
Content: Article | Authors: Miguel Sousa Lobo, Tiziana Casciaro | Source: Harvard Business School (HBS) Working Knowledge | Subjects: Human Resources, Organizational Behavior
Stever Robbins
Decisions are rich events. Your values get expressed through your decisions. Decisions communicate your priorities to everyone (including you!).
Content: Quotation | Source: Harvard Business School (HBS) Working Knowledge | Subject: Decision Making
Phil Dusenberry
When people hear you complain, they take it as permission to complain, too. Whatever misgivings you have about a client or a superior, keep them to yourself. Complaining deflates morale, makes you look weak, and creates an environment that breeds negativity like a contagion.
Content: Quotation | Source: Fast Company | Subject: Organizational Behavior
Phil Dusenberry
The biggest interpersonal flaw in any manager’s tool kit is the constant overriding need to win. When you’re the boss, you can afford to ease up. Cede a debating point, an execution of an idea, even ownership of a concept at least once a day, and you’ll have people praising your open-mindedness and feeling that much more free to think boldly (because they know you … [ Read more ]
Content: Quotation | Source: Fast Company | Subjects: Management, Organizational Behavior
Top Down: Why Hierarchies Are Here to Stay and How to Manage Them More Effectively
In spite of all the talk about flatter, looser organisations, top down hierarchies are-and always will be-inevitable in the business world
But there are ways to make the hierarchical structure more humane for the people who work in them. This book shows how. It argues that every organization today-even those that “disguise” themselves as open or flat structures-are still hierarchies.
Rather than resisting this reality, this book … [ Read more ]
Content: Book | Author: Harold J. Leavitt | Subject: Organizational Behavior
Is Your Boss a Psychopath?
Odds are you’ve run across one of these characters in your career. They’re glib, charming, manipulative, deceitful, ruthless — and very, very destructive. And there may be lots of them in America’s corner offices.
Content: Article | Author: Alan Deutschman | Source: Fast Company | Subjects: Miscellaneous, Organizational Behavior
Lao Tzu
He who controls others may be powerful, but he who has mastered himself is mightier still.
Content: Quotation | Source: Zaadz | Subjects: Personal Development, Power / Authority
Margaret Mead
What people say, what people do and what people say they do are entirely different things.
Content: Quotation | Source: Course and Direction | Subject: Personality / Behavior
Command and Control?
In most companies, management tries to shape employee behavior through a system of incentives and sanctions. But creating an environment that encourages self-regulation of behavior may be a more effective way to ensure that everybody follows the rules.
Content: Article | Authors: Steven L. Blader, Tom R. Tyler | Source: STERNbusiness (NYU) | Subject: Organizational Behavior
The Peter Principle
This bestselling business classic of more than twenty-five years’ duration is a dead-on account of why boredom, bungling, and bad management are built into every organization. Through hilarious case histories and cartoons adapted from Punch, Dr. Peter shows how America’s corporate career track drives employees relentlessly upward — until they get promoted into jobs they just can’t do and wind up desperately treading water, driving … [ Read more ]
Content: Book | Author: Laurence J. Peter | Subjects: Management, Organizational Behavior
Strategic Workforce Engagement: Defining the Behavior of Organizations for Competitive Advantage
Strategy is fast becoming a science of behavior. In a business environment characterized by continuous innovation and rapid change, an organization’s behavior increasingly is its strategy. And managers’ ability to influence that behavior is central to building sustained competitive advantage. This paper describes a systematic approach for understanding organizational behavior and targeting interventions to align that behavior with a company’s goals. The approach is based … [ Read more ]
Content: Article | Authors: Robert Howard, Yves Morieux | Source: Boston Consulting Group (BCG) | Subjects: Management, Organizational Behavior
