Seven Ways to Motivate Employees

Motivating employees today is particularly challenging. To do so, get back to the basics. Link pay to job performance and help employees grow, feel part of a winning team, and see the value of their work.

Surfacing Your Underground Organization

“There are two dominant mindsets in the world of business or any kind of organization.

One is a productive mindset, and it says it’s a good idea to seek valid knowledge, it’s a good idea to craft your conversations so you make explicit what you are thinking and trying to examine. You craft them in such a way that you can test, as clearly as … [ Read more ]

Chris Argyris

There are two dominant mindsets in the world of business or any kind of organization.

One is a productive mindset, and it says it’s a good idea to seek valid knowledge, it’s a good idea to craft your conversations so you make explicit what you are thinking and trying to examine. You craft them in such a way that you can test, as clearly as … [ Read more ]

Executive Education: Managing by Dimensions

A study of the psychometric data of 8,000 UK managers by Ashridge Business School sheds interesting light on the future challenges for management and leadership development.

What Lovers Tell Us About Persuasion

Expect resistance to your new proposal? One powerful way to persuade others is plucked from the language of romance.

P. Ranganath Nayak, Erica Drazen, and George Kastner

It is important to distinguish between employee satisfaction and employee empowerment. Many surveys reveal that employees value other aspects of their work – such as having a clear career path, professional training, and a company they can be proud of – ahead of employee involvement or empowerment.

James P. Womack

When discrete techniques (such as JIT, simultaneous engineering, supplier quality audits) are applied to enterprises with neither the philosophy nor the organization to accept them, they fail to produce results. The same is true of process automation or automated information systems. Philosophy and organization must precede technique.

Lewis A. Sanders

People who are brilliant spend their entire lives never being wrong…A little bit of insecurity is a good thing.

The Fabric of Creativity

At W.L. Gore, innovation is more than skin deep: The culture is as imaginative as the products.

Predictable Surprises: The Disasters You Should Have Seen Coming, and How to Prevent Them (Leadership for the Common Good)

You and Your Organization Are at Risk

Were the earth-shattering events of September 11, 2001, predictable, or were they a surprise? What about the collapse of Enron in bankruptcy and scandal? Max H. Bazerman and Michael D. Watkins argue that they were actually “predictable surprises”-disastrous examples of the failure to recognize potential tragedies and actively work to prevent them. Disturbingly, this dangerous phenomenon has its roots … [ Read more ]

Assessing Executive Style and Impact

Can CEO style become company culture? Have we overlooked the tell-tale signs that warn us in advance of substantial, incremental, and even discontinuous organizational change?

Carl Pascarella

When I was at Stanford a professor of organizational behavior told a bunch of us, “You folks kill me. You’ve spent all your time on economics, on statistics, on policy, on accounting. Those of you that are going to end up running businesses, you’re going to hire economists and CFOs and IT people and statisticians. But what it’s all about is motivating people; it’s getting … [ Read more ]

Redefining the Corporation

This article, although written in 1990, is quite interesting. Ostensibly, it takes a close look at the often unforeseen costs of downsizing and suggests a radically different approach (reshaping). While it does this in some sense, I found it most interesting for its analysis of middle management and the trends surrounding this layer of the organization.

Ralph Szygenda

There are two thoughts that often get lost in the discussion about being effective in building and using influence: Don’t assume you have all the right answers-that’s why a strong team is essential. And, above all, do the right thing-not only for business or economic impact, but also for social and philosophical implications. Ultimately, power is the ability to influence and facilitate change, and people … [ Read more ]

Johan V Campbell

The problem with most people is that they do not know what they want, but they do know what it is that they don’t want and they keep asking not to get it – and are constantly frustrated because that is exactly what they get.

If you want to change something in your life, it is important that you use a “moving towards” strategy and … [ Read more ]

Michael Hammer

What we have now is a multidimensional organization. On one hand, we have markets; on the other hand, functional departments. Business processes cut across all the above. In that kind of complex environment, hierarchy and power make no sense. Instead, it’s about influence and collaboration.

Geoffrey Moore

Historically, a lot of the value of technology was in automation. There was a pretty good alignment between the systems investments and the functional authority. It was a matter of automating existing business processes. What’s happened over the last 10 to 15 years is that we have offshoring, outsourcing, and value-chain relationships that get more and more complex, and we’re actually trying to use IT … [ Read more ]

Tom Davenport

People have been saying for a long time that the widespread availability of information would democratize organizations, and that the upward and downward movements of information would be replaced by horizontal ones. I just don’t see it happening.

In fact, the widespread availability of information is making it easier for senior executives to check on and control every movement of people at lower levels. So, … [ Read more ]

Building a Company of Leaders

Employees at every level of the organization need to take initiative-to conceive, to inspire, and to initiate change. In short, to lead. What is needed today, more than ever before, is entrepreneurial leadership. Professor Cohen previews his new book on the subject by reviewing a successful example of a how a General Foods division used innovative operating structures and processes to create an entire facility … [ Read more ]