Dr. J M Sampath

At the root of every conflict is a commitment not honored, an idea not realized and an opportunity misunderstood.

Follow the leader

“In groups, leadership is believed to fulfil two primary goals:
– to complete group tasks
– to fulfil group members’ needs

However, a third function of leadership is to promote group integrity – maintaining the group as a viable system. Such integrity is largely the result of successful task completion and group member satisfaction – the two primary goals above – but it can … [ Read more ]

Dr. J M Sampath

According to George Bernard Shaw, a reasonable man adapts himself to the conditions that surround him while an unreasonable man adapts the surrounding conditions to himself. A person’s success is thus a product of whether he is Master of Circumstances (MC) or a Victim of Circumstances (VC).

original Shaw quote:
Reasonable people adapt themselves to the world. Unreasonable people attempt to adapt the world to … [ Read more ]

Leading Organizational Transformation

“In the recently published Intentional Revolutions, A Seven Point Strategy for Transforming Organizations, my co-authors and I have developed a definition of organizational transformation and an approach that increases an organization’s ability to sustain that transformation. In the course of conducting research for the book, we discovered a remarkable similarity in the profiles of senior executives and the roles they played in initiating and sustaining … [ Read more ]

Art Kleiner

A corporation…is like a complex computer system, an intricate form of artificial life running on thousands of brains networked together. In that context, a reengineering plan (or any process design) is an algorithm. The computer is the company. The bits are people. The routines are business processes. The operating system is the organization’s culture. And you can program corporations as if they are giant multiprocessor … [ Read more ]

Michael Schrage

There truly is a world of difference between organizations that view their challenge as better managing complexity and those that want to better manage simplicity. The design sensibilities – and their implications – are profoundly different.

The sociology of complexity is every bit as important as the technology of complexity. The problem, as everyone who’s tried to do it well knows, is that it’s very … [ Read more ]

Michael Schrage

Turning complex issues and opportunities into effectively simple – as opposed to simplistic or easy – constructs is truly the managerial art form of this new millennium. Instead of seeking “best” or “optimal” solutions to managerial problems, organizations and the people who run them have to become more creative about how they manage clarity and simplicity. Spending an extra two or three weeks on making … [ Read more ]

Transforming the IT Workforce

Successful companies are creating high-performance IT organizations in part by changing what people do. And they are not only seeing compelling short-term results. These companies also are laying the groundwork for long-term success by creating IT organizations that are inherently agile-learning, growing and changing as the business evolves.

From Great Ideas to Great Practices!

How do you go from developing great ideas about ethics and what they mean, to an organization that actually lives those values? This article lays out general principles for how to do that.

The Time Abusers

Is that ticking you hear a clock or a time-bomb? Employees who abuse time will sap a business’s morale and operations. Problem is, these can also be your best employees.

Peter Drucker

Please accept the fact that the human race is split three ways: some people can take in information by looking at figures, some by looking at graphs, and a third group only by touching it, feeling it, or writing it.

Donald A. Schon

Men involved in technical innovation in a corporation confront a situation in which the need for action is clear but the action itself is not…. So long as this situation exists, the corporation cannot function effectively, because it is not designed for uncertainty – a situation in which there are no clear objectives to reach, no measures of accomplishment, and no proper concept of control. … [ Read more ]

Zombie Businesses: How to Learn from Their Mistakes

“For six years, my research team at Dartmouth’s Tuck School of Business carried out an extensive investigation of business breakdowns—not just missteps, but major business failures…At almost every one of the 51 companies we investigated, we were able to interview people who could give us firsthand accounts of what happened. In all we conducted 197 interviews of CEOs, former CEOs, other top executives, and midlevel … [ Read more ]

Managing the Team at the Top

The team at the top may be the most difficult to manage and lead. Rivalries, strong personalities and different notions of the future make it a tough job indeed. But if the teams are structured right, they can be of immense value to the company.

Why are we so hostile to sharing knowledge?

New case studies in Denmark highlight the value which is lost when managers fail to tackle the human challenge of the corporate intranet.

Six Areas in Which to Improve Workplace Stress

Dr. Michael Leiter, director of the Centre for Organizational Research and Development (COR&D) at Acadia University, says that there are things that management can do to help reduce stress in the workplace. He identifies six areas of worklife that need to be in balance in order to help avoid workplace stress and build engagement with work: workload, sense of community, control, reward, values and fairness. … [ Read more ]

Lou Brock

Show me a [person] who is afraid to look bad, and I’ll show you a [person] you can beat every time.

Keith H. Hammonds / Doug Smith

A few decades ago, our lives were centered in places. We had the most in common with our village or city neighbors, with the people geographically closest to us. Place formed our connections to the social groups that mattered most: our tribes, churches, jobs, and schools. The defining politics — and so, defining values — were those rooted in physical communities.

Today, place has lost relevance … [ Read more ]

Bryan Smith and Joel Yanowitz

Empowerment is one of the buzzwords of the ’90s. Yet most organizational empowerment efforts fall short of making any substantive impact. Why? We believe alignment is the key. Empowerment without alignment is dysfunctional. It doesn’t help. In fact, it often exacerbates existing conflicts and counterproductive behaviors. Well-intentioned, committed people make escalating errors and become progressively more frustrated and disenfranchised. And then the leadership responds by … [ Read more ]

Goal setting and Cheating: Why They Often Go Together in the Workplace

From childhood on, individuals are told that setting goals for themselves will make them more successful in whatever they set out to do – whether it’s win tennis games, ace their exams or become CEO of their company. But goal-setting also has a dark side to it, according to a recent research paper by a Wharton faculty member and two colleagues. In addition to motivating … [ Read more ]