Tom Davenport [Archive.org URL]

People have been saying for a long time that the widespread availability of information would democratize organizations, and that the upward and downward movements of information would be replaced by horizontal ones. I just don’t see it happening.

In fact, the widespread availability of information is making it easier for senior executives to check on and control every movement of people at lower levels. So, I think it has created a more unequal distribution of power.

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