3588 Posts Found

Over the past 10 years or so, “purpose” has become something of an organizational watchword. It’s everywhere—not least in the mission statements and brand identities of most major corporations. And in this era of stakeholder capitalism and pandemic soul-searching, purpose has evolved into a leadership imperative, a signal to those demanding action that the company can do business with this business, because it shares some … [ Read more ]

Content: Article | Authors: Abby Klanecky, Alex Liu, Bob Willen, Matt Lubelczyk | Source: Kearney | Subjects: Management, Organizational Behavior

If I want to make a good decision, I want to identify people I respect who are well-informed and yet have a completely different opinion than mine. And I want to spend time exploring that and understanding their point of view. I might be wrong, and if I’m wrong, I’ll benefit from having someone correct me. But even if I’m not wrong, I’m going to … [ Read more ]

Content: Quotation | Author: Annie Duke | Source: strategy+business | Subjects: Decision Making, Organizational Behavior

Weakness can be coached to average, but strength can be leveraged to the moon.

Content: Quotation | Author: Laurence Endersen | Subjects: Human Resources, Organizational Behavior

When I was chief of naval operations, we gathered the senior leadership together to discuss the importance of taking a real break. The science is clear! Then we made it a policy that everybody would take 10–14 continuous days of vacation each year—off the grid. And we monitored that closely. So, come August, if a leader hadn’t taken their days, we had a pretty serious … [ Read more ]

Content: Quotation | Author: Admiral John Richardson | Source: McKinsey Quarterly | Subjects: Human Resources, Organizational Behavior

Despite his reputation for ruthlessness, Blackbeard ran a surprisingly progressive and equitable ship. Francesca Gino highlights three lessons for today’s leaders from the golden age of piracy.

Content: Article | Author: Francesca Gino | Source: Harvard Business School (HBS) Working Knowledge | Subjects: Management, Organizational Behavior

With stakeholders and shareholders vying for attention, CEOs need to develop a new kind of ethical leadership to build trust in society and deliver results.

Content: Article | Author: Liz Sweigart | Source: strategy+business | Subjects: Crisis Management, Ethics, Management, Public Relations

Over and over, people would overestimate the degree of control they had over events — smart people, people who excelled at many things, people who should have known better… The more they overestimated their own skill relative to luck, the less they learned from what the environment was trying to tell them, and the worse their decisions became… The illusion of control is what prevented … [ Read more ]

Content: Quotation | Author: Maria Konnikova | Source: Brain Pickings | Subjects: Organizational Behavior, Personal Development

Deciding how many employees to involve in an organization’s transformation shouldn’t be a guessing game. New research can help.

Content: Article | Authors: Dominic Skerritt, Laura London, Stephanie Madner | Source: McKinsey Quarterly | Subjects: Change Management, Organizational Behavior

You should trade being short-term low-status for being long-term high-status, which most people seem unwilling to do. A common way this happens is by eventually being right about an important but deeply non-consensus bet. But there are lots of other ways–the key observation is that as long as you are right, being misunderstood by most people is a strength not a weakness. You and a … [ Read more ]

Content: Quotation | Author: Sam Altman | Subjects: Career, Entrepreneurship, Innovation, Organizational Behavior, Personal Development

A great leader’s first reaction is, hmm, say more. Tell me more. … Because it has this super big knock-on effect. One, it causes your subordinates to all think that if you’ve got an interesting thought, I’m open to hearing it. I’m not going to just shut that down because it disagrees with me. Everybody is more inclined to think about things and think about … [ Read more ]

Content: Quotation | Author: Roger L. Martin | Source: YouTube | Subjects: Leadership, Management, Organizational Behavior

Five lessons in five minutes — how to build emotional connections that back up your decisions.

Content: Article | Authors: Allison Felt, Baba Shiv | Source: Stanford University | Subjects: Leadership, Management, Organizational Behavior, Personal Development

We are not taught how to take advantage of a diverse thought—diverse in the sense that your thought conflicts with mine—rather than saying, “I have an idea. Yours is different than mine. I must make sure mine triumphs,” which is generally what we’re taught to do, to advocate for our point of view. We’re not going to get where we need to be on diversity … [ Read more ]

Content: Quotation | Author: Roger L. Martin | Source: McKinsey Quarterly | Subjects: Diversity, Human Resources, Management, Organizational Behavior

Some companies’ lists of principles are short enough to be easily remembered, while others have more than a dozen entries. Maybe some editing is in order.

Content: Article | Author: Adam Bryant | Source: strategy+business | Subject: Organizational Behavior

Organizations that define their purpose and use it to guide their activities see a clear upside in improving company reputation, alerting management to risks early, establishing the organization as a leader in raising industry standards, and enhancing business performance.

Content: Quotation | Authors: Bruce Simpson, Celia Huber, Larissa Mark, Sebastian Leape | Source: McKinsey Quarterly | Subjects: Management, Organizational Behavior

Employee well-being and performance go hand in hand.

Gallup finds that workers who are thriving in all five elements of well-being (purpose, social, financial, community, physical) miss less work, have higher customer ratings, solve problems more readily and adapt to change more quickly than employees who are only thriving in one element. Employees with high well-being in all five elements also save their companies money in … [ Read more ]

Content: Article | Authors: Bailey Nelson, Jade Wood | Source: Gallup Management Journal | Subjects: Human Resources, Management, Organizational Behavior

Enhance the employee experience by making sure employees have not only the right tools and equipment but also the right information, the right level of empowerment, and the right access to colleagues and higher authority.

Content: Quotation | Authors: Patricia O’Connell, Thomas A. Stewart | Source: strategy+business | Subjects: Human Resources, Organizational Behavior

Tools such as customer journey maps can be turned inward to chart the steps employees take to get work done: who assigns them work, what tools and resources they need, whom they hand work off to. You can also use process maps, which more typically measure the flow of material or paperwork, to show what people have to do at each point in a process. … [ Read more ]

Content: Quotation | Authors: Patricia O’Connell, Thomas A. Stewart | Source: strategy+business | Subjects: Management, Organizational Behavior

High-performing cultures have one thing in common: They highlight what employees can control and do rather than stressing what they cannot or should not do. That is, they give employees clear expectations and the power to meet them. That combination drives both productivity and satisfaction.

Content: Quotation | Authors: Patricia O’Connell, Thomas A. Stewart | Source: strategy+business | Subject: Organizational Behavior

What’s too often missing is an overarching plan to design a better employee experience. That broad term encompasses daily activity (what it’s like to work somewhere), productivity (getting things done), values and culture (what makes work meaningful), and career (learning, advancing, growing).

Content: Quotation | Authors: Patricia O’Connell, Thomas A. Stewart | Source: strategy+business | Subjects: Human Resources, Organizational Behavior

In an era where companies are paying more and more attention to diversity, equity, and inclusion (DEI), inclusion remains the most difficult metric to track. From new research, Gartner developed the Gartner Inclusion Index to measure what true inclusion looks like across an organization. The authors outline how to use the Gartner Inclusion Index to measure employee perceptions of inclusion, what effective action looks like … [ Read more ]

Content: Article | Authors: Kartik Deo, Katie Brown, Lauren Romansky, Mia Garrod | Source: Harvard Business Review | Subjects: Diversity, Human Resources, Management, Organizational Behavior