Steve El-Hage

If you want to quit because you want to do something else or it’s not for you anymore, that’s a good reason. People aren’t going to work at your company forever. But if you’re quitting because the environment is driving you crazy, as CEO that’s something I can control and shape.

Unapologetically DEI: Designing Equity and Inclusion Into the New Era of Work

As a new era of work emerges in a post-pandemic world, leaders must take proactive action to avoid undoing decades of progress toward diversity, equity, and inclusion.

Becoming a Leader of Conscience

As executives are called upon to hit a broader range of ESG targets, they will need better ways to manage ethical dilemmas. Enter G. Richard Shell’s CLIP framework.

Jeffrey Pfeffer

If you have technical skills without influence skills, you’re not going to go anywhere cause you can’t get anything done. If you have influence skills without technical skills, you may go places but you’ll get the wrong things done. So you really need both.

Who Has Potential? For White Men, It’s Usually Other White Men

Companies struggling to build diverse, inclusive workplaces need to break the cycle of “sameness” that prevents some employees from getting an equal shot at succeeding.

Sebastian Leape, Jinchen Zou, Olivia Loadwick, Robin Nuttall, Matt Stone, Bruce Simpson

Purpose answers the question, “What would the world lose if your company disappeared?” It defines a company’s core reason for being and its resulting positive impact on the world. Winning companies are driven by purpose, reach higher for it, and achieve more because of it. Competitors wonder where they can get some of that magic and how they might sprinkle it on.

How to Future-Proof Your Organization

From project-based work to a lack of hierarchy, the way people work is changing fast. In this episode of The McKinsey Podcast, Chris Gagnon and Elizabeth Mygatt talk about what it takes for companies to be “future ready”

Molly Graham

When assessing a low performer, the most important set of exercises to run through are: What is this person’s job? What is expected of them? Do they know that? And then once they do, do they have the desire and the energy to fix it? Then you can go to them and clearly explain, “Here’s what’s expected of you. Here’s what you’re delivering. And here’s … [ Read more ]

Molly Graham

Most people can be exceptional and perform way better than they are today, under the right set of circumstances. And so the question for managers is whether those circumstances can exist in the role that that person is currently in, elsewhere in the company, or if it’s just not a fit at all.

Molly Graham

When I was managing a team I didn’t have tons of expertise in […] I first started with: Do people’s roles make sense? Do they know how they fit in? How they align to the business? Then the second piece is, do they know what’s expected of them? Do they know what success looks like? 80% of the time when I go into a team … [ Read more ]

Having a Clear Purpose Drives Performance

Does corporate purpose influence firm performance? More than two decades ago, the scholars Christopher A. Bartlett and Sumantra Ghoshal argued that purpose, not strategy, structure or systems, was the essential precursor to effective management. Since then, the public discourse on purpose has gone up substantially. And while there’s a growing body of research on related topics — from CSR to ESG — when it comes … [ Read more ]

Maya Townsend, Elizabeth Doty

Change champions need to draw out others’ opinions about the reasons their hunch won’t work as a starting point for problem-solving and design. By treating the potential downsides and limitations of an idea as legitimate, rational concerns, people can work together to design solutions that both achieve intended goals and preserve what the organization wishes to safeguard while building commitment to implementation.

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So-called resisters have … [ Read more ]

Granting Autonomy Without Losing Control

In his new book, London Business School’s Constantinos C. Markides explains how leaders can ensure that employees know how to deliver on a company’s strategy.

Culture Wins by Attracting the Top 20% of Candidates

A culture that doesn’t just exist but that wins for your organization is one you must intentionally create. Strong organizations understand their unique culture, use multiple methods to continuously monitor the state of their culture and align the culture they want with business performance priorities — like attracting top talent.

It’s Time to Reimagine Diversity, Equity, and Inclusion

A great deal of noble and important work has been done on DEI in recent years, but we have hit a ceiling.

Robert Rosenberg

As CEO, you are the Communicator in Chief. The responsibility for aligning all the various constituencies in the organization behind company strategy falls primarily to the CEO, but it doesn’t stop there. Just when you think you have communicated clearly to all parties, go back over your message again and again. You cannot make your point too clearly or check back enough times to make … [ Read more ]

Eric J. McNulty

One important step that leaders can take is to explicitly acknowledge the circumstances in which either competition or cooperation is most likely to achieve the desired outcome. Then, as a leader, you can examine your organization’s structures, processes, and protocols to see if they align with the intended competitive or cooperative behaviors. Where there is dissonance, correct it.

Brian Spisak

Agile and transient teams are the emerging norm. Organizations have learned to hire cooperative and empathetic individuals who can work well in teams, yet their so-called leaders still construct highly competitive environments (for example, by encouraging teams to compete over scarce resources).

Culture Wins When You Listen to Your Top Performers

Retention is challenging for many organizations. Retention can also be complicated. Pay and promotions alone can’t keep your best people. And your top performers likely come from different generations and demographic backgrounds. If your employees can’t define your organization’s identity — and what’s distinctive about it — they are likely to head for the exit. This means culture needs to be a part of any … [ Read more ]

Randall Kempner

Many studies show that women are as good as, or better than, men at being businesspeople, and they are more likely to reinvest their earnings in long-term assets like education, health care and housing for their families. Gender inequality is a steep tax on global prosperity.