Bertrand Russell

In all affairs it’s a healthy thing now and then to hang a question mark on the things you have long taken for granted.

Frank A. Clark

We find comfort among those who agree with us, and growth among those who don’t.

Why Gender Diversity at the Top Remains a Challenge

McKinsey’s survey of global executives finds that corporate culture and a lack of convinced engagement by male executives are critical problems for women.

John Rawls

The fairest rules are those to which everyone would agree if they did not know how much power they would have.

Abraham Lincoln

Nearly all men can stand adversity, but if you want to test a man’s character, give him power.

Trends Reshaping the Future of HR: Talent Management Meets the Science of Human Behavior

Dramatic breakthroughs are being made in the study of brain function and human behavior. Recent advancements in talent analytics also have been extensive. The net effect is new opportunities for human resource organizations to improve workforce performance and business outcomes by concurrently leveraging science-based insights and emerging technologies.

How to Scale Up Excellence in an Organization

Stanford’s Robert Sutton discusses the mind-set and strategies of companies that are most adept at building and spreading high standards.

Quality in Human Treatment: An Innovative Five-Level Framework

ESE’s Domènec Melé presents a framework for “human quality treatment” (HQT) based on a recognition and respect for our shared human characteristics as well as our uniqueness. He ranks the quality of treatment in an organization according to five levels: Maltreatment, Indifference, Justice, Care, and Development.

The Art of Business Relationships Through Social Media

Any business today, whether a sole proprietorship or a multi-national, needs to build relationships. Which is why knowing how to leverage the value that social networks can contribute to establishing and sustaining relationships is crucial. This author offers several key suggestions for doing so effectively.

The Hidden Value of Organizational Health—and How to Capture It

New research suggests that the performance payoff from organizational health is unexpectedly large and that companies have four distinct “recipes” for achieving it.

7 Surprising Ways to Boost Your Powers of Persuasion

If you don’t know how to effectively get people to see things your way, it’s time for a refresher course in the gentle art of persuasion.

From Talking to Transforming: Getting Real Value from Enterprise Collaboration Technology

Many companies have adopted collaboration technologies, but some organizations are not achieving all the benefits they could. Accenture looks at the process and value of shaping collaborative behaviors and embedding collaborative technologies in business processes.

Charles Kettering

If you want to kill any idea in the world, get a committee working on it.

A Refresher on Storytelling 101

I work with future leaders at Stanford to help them develop compelling stories that achieve their management goals — and I’ve developed a seven-part formula for storytelling success in presentations and business meetings.

Dan Pink

Goals may cause systematic problems for organizations due to narrowed focus, unethical behavior, increased risk taking, decreased cooperation, and decreased intrinsic motivation. Use care when applying goals in your organization.

Joe Konrath

People seek out two things: information and entertainment. Offer them freely, and they’ll find you.

Tapping the Power of Hidden Influencers

A tool social scientists use to identify sex workers and drug users can help senior executives find the people most likely to catalyze—or sabotage—organizational-change efforts.

The Moment You Can’t Ignore: When Big Trouble Leads to a Great Future

“Moments that cannot be ignored” are events, actions, and comments that stop people in their tracks and, in one fell swoop, make it blindingly clear that an organization is stuck and unable to move forward. And they have become regular occurrences in today’s corporations, non-profits, and educational institutions as new forms of work, communication, and technology expose the ways in which an organization’s culture—or “the … [ Read more ]

Robert Sutton’s Guide to Excellence

The Stanford professor’s latest research explores the practices that enable companies to scale what they do best.

The Best Leaders Are Insatiable Learners

Nearly a quarter century ago, at a gathering in Phoenix, Arizona, John W. Gardner delivered a speech that may be one of the most quietly influential speeches in the history of American business — a text that has been photocopied, passed along, underlined, and linked to by senior executives in some of the most important companies and organizations in the world. I wonder, though, how … [ Read more ]