The Optimal Office
How better design could fix your workday—and your life .
Content: Article | Author: Julie Beck | Source: The Atlantic Monthly | Subject: Organizational Behavior
Don’t Pamper Employees – Engage Them
Free lunches, foosball tables, and other perks don’t matter as much as your employees’ engagement levels.
Content: Article | Author: Susan Sorenson | Source: Gallup Management Journal | Subjects: Human Resources, Management, Organizational Behavior
Peter Senge
Structure influences behavior. When placed in the same system, people, however different, tend to produce similar results.
Content: Quotation | Author: Peter Senge | Subjects: Culture, Organizational Behavior
The Nine Levels of Work Hell
Dante’s got nothing on the endless loops of interruptions, overwhelming emails and pointless formalities that plague workplaces. Here’s how to break free.
Content: Article | Author: Stephanie Vozza | Source: Fast Company | Subject: Organizational Behavior
How We Learn New Behavior
Ovid (but often attributed to Charles Brower)
A new idea is delicate. It can be killed by a sneer or a yawn; it can be stabbed to death by a quip and worried to death by a frown on the right man’s brow.
Content: Quotation | Subjects: Entrepreneurship, Innovation, Management, Organizational Behavior
Life in the Matrix
As companies evolve away from traditional hierarchies, a major cultural shift is required.
Editor’s Note: This article is partly a conceptual piece on the matrix structure and partly a case study of PepsiCo Mexico Foods (PMF). While the big picture topic covered is important, I found the case study to be a weak supporter of the argument and the conceptual component to be incredibly lacking. But, … [ Read more ]
Content: Article | Authors: Adam Michaels, Jon R. Katzenbach | Source: strategy+business | Subject: Organizational Behavior | Company: PepsiCo Mexico Foods (PMF)
Taking the Bias Out of Meetings
Managing bias effectively can help lessen the impact it has on your company’s strategy.
Content: Article | Authors: Dan P. Lovallo, Olivier Sibony | Source: McKinsey Quarterly | Subjects: Management, Organizational Behavior
Sir William Castell
It’s clear to me that you can never have a single culture in an international company. Cultures are molded by countries, by fiscal systems, by the systems people work in—they’re different from the West Coast to the East Coast of the United States, and they’re different in Sweden, Norway and Japan. Anyone who believes they can impose a single corporate culture across a global company … [ Read more ]
Content: Quotation | Author: Sir William Castell | Source: European Business Forum (EBF) | Subjects: Culture, International, Organizational Behavior
Eight Essentials for Scaling Up Without Screwing Up
Bob Sutton and Huggy Rao spent seven years investigating what they term “the problem of more,” the idea that while it may be somewhat hard to come up with a good, new solution, the really hard thing is to get it to spread. There is always some excellence but the difficulty is spreading that excellence to more people and more places. Some call this the … [ Read more ]
Content: Article | Author: Robert I. Sutton | Source: Harvard Business Review | Subjects: Management, Organizational Behavior
Hook the Front Line on the Performance Improvement Habit
At the heart of Bain’s High Velocity Performance System® is the premise that for any transformational change to succeed, employee behavior must change. In service-intensive industries, it is the discretionary effort of people throughout the organization that improves operational and financial performance. Unleashing discretionary effort is only possible when companies provide people with a compelling purpose for the work they do.
The high velocity performance system … [ Read more ]
Content: Article | Authors: Jeff Melton, John Norton, Jolyon Dove | Source: Bain & Company | Subjects: Change Management, Management, Organizational Behavior
Peter Ulrich and Thomas Maak
There are different approaches that may constitute business ethics, just as there are different ways to think about ethics in society. Firstly, there is the widely held view that the sole task of business ethics is to restrain the economic drive for profit in cases which raise considerable moral problems. This perspective restricts the role of business ethics to a corrective factor which needs to … [ Read more ]
Content: Quotation | Authors: Peter Ulrich, Thomas Maak | Source: European Business Forum (EBF) | Subjects: Economics, Ethics
Deborah Gruenfeld, “Acting with Power”
Is it more important to say the right thing or act the right way? Professor Gruenfeld provides compelling research about how we perceive power in our relationships, examining the words we use, non-verbal cues and the ways in which we communicate. She shares how we can most effectively get our message across.
Content: Multimedia Content | Author: Deborah H. Gruenfeld | Source: Stanford University | Subjects: Career, Leadership, Management, Organizational Behavior, Personal Development
Edgar Schein
Culture is the outcome of the shared experiences arising out of an organization’s attempts to resolve fundamental problems of adapting to the external world and achieving internal integration and consistency.
Content: Quotation | Author: Edgar H. Schein | Source: European Business Forum (EBF) | Subjects: Culture, Organizational Behavior
M.P. Bhattathiri
It is the ego that spoils work and the ego is the centerpiece of most theories of motivation. We need not merely a theory of motivation but a theory of inspiration.
Content: Quotation | Author: M.P. Bhattathiri | Source: ManagementLearning.com | Subjects: Motivation, Organizational Behavior, Personality / Behavior
Robin Stuart-Kotze
All too often, bad behaviors are intended to delay things, avoid facing up to things, deny things, project onto others what you are really feeling and doing yourself, rationalize what you are doing. The real goal of bad behaviors is to indulge your emotions and avoid the reality of situations.
Content: Quotation | Author: Robin Stuart-Kotze | Source: ManagementLearning.com | Subjects: Organizational Behavior, Personality / Behavior
How to Design a Winning Company
The eight components of your organizational genome hold the secret to unleashing superior performance.
Content: Article | Authors: Ashok Divakaran, Gary L. Neilson, Jaya Pandrangi | Source: strategy+business | Subjects: Management, Organizational Behavior
Loren Gary, Jim Goughenhour
Research about cognitive bias has shown that decision makers are often unduly influenced by their starting points—how their thoughts about a topic are initially framed. Once you’ve defined the problem, don’t focus on the current process or product you want to improve. Instead, says Jim Goughenhour, “imagine what the ideal end state would look like, then work back to put in as much of it … [ Read more ]
Content: Quotation | Author: Loren Gary | Source: Harvard Business School (HBS) Working Knowledge | Subjects: Decision Making, Organizational Behavior, Personal Development, Personality / Behavior
Diagnose Your Customer Culture
New evidence shows how a strong customer culture drives future business performance and supports market strategies. Our research, based on a quantitative study across more than 150 businesses, spanning various industries and functions, identifies seven cultural factors that drive customer satisfaction, revenue and profit growth, innovation, and new product success. They can be measured and benchmarked for any organization.
Content: Article | Author: Linden R. Brown | Source: Harvard Business Review | Subjects: Best Practices, Customer Related, Organizational Behavior
Colin Powell
I’m not a great fan of reorganization. Reorganizations tend to be something you do to people, not for people. Most reorganizations that I’ve seen really were for the purpose of getting around people, solving problems that should have been addressed directly by getting rid of them. You give me the right people, and I don’t much care what organization you give me. Good things will … [ Read more ]
Content: Quotation | Author: Colin Powell | Source: Context Magazine | Subjects: Leadership, Management, Organizational Behavior
