Charles Handy

The leader’s first job is to be a missionary, to remind people what is special about them and their institutions. Second it is to set up the infrastructure for that to happen—not the superstructure, not to take the actual decisions, but to set the support systems, the people in place. The two go together; it’s no good having a brilliant strategy and structure and great people unless there is some reason for it. And it doesn’t get you very far to go around saying how wonderful things will be in the future without knowing how you might get there. This combination is rare.

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