Thinking about the optimism bias: Tali Sharot at TED2012

Neuroscientist Tali Sharot comes on stage to discuss the “optimism bias.” It’s a topic that she’s been studying in her lab and she claims that 80% of us experience it. “It” being the tendency to overestimate the likelihood of good things happening to us. As she puts it: “we’re more optimistic than realistic, and we’re oblivious about it.”

Tom Tierney

Really great firms give people a fair amount of independence. They don’t control the people. They control the culture rather than the individuals…Culture influences people every day – it’s what guides them to act when management is not looking.

Tom Tierney

The three things you need to make money are the right strategy, the right people and the right behavior. Strategy matters most when there is turmoil but it is only about 10 per cent of the answer because implementing strategy is so challenging. People and behavior are 90 per cent of the equation.

Culture and leadership are hard to copy. There’s no such thing as … [ Read more ]

Behavior Lessons for Leadership and Teamwork

Body language is critical to your effectiveness in working with other people, says social psychology researcher Deborah Gruenfeld.

How Leaders Kill Meaning at Work

Senior executives routinely undermine creativity, productivity, and commitment by damaging the inner work lives of their employees in four avoidable ways.

Go To People: What Every Organization Should Have

Every organization has a few people — very few people — who are its “Go-To” people…those to whom you can turn when you want a difficult situation sorted out, who will get the job done on time and on budget, and who won’t come up with a dozen reasons why it can’t be done but will discover how to do it.

Who are these “Go-To” people? … [ Read more ]

Peter Drucker

Good manners are the lubricating oil of organizations.

Making Up Our Minds

When are people individuals and when are they part of a group?

The 3 Best Leadership ‘Hacks’

If you’re over a certain age, the term “hacking” probably has negative connotations. You may think of stealing credit card information, Anonymous, WikiLeaks, and denial-of-service attacks. I suggest letting that go and replacing it with this definition: Hacking is messing around with a highly complex system until you find a simple way to make it do things it can’t do now. That definition, applied to … [ Read more ]

James E. Copeland, Jr.

[You have to] know who the people are who are most critical to the success of the organization. I would guess that most companies don’t know that. Most organizations… do not know the people up and down the organization who are absolutely critical.

Responding to Naysayers and Skeptics

Like so many of us, you have probably been there before, in a meeting room, standing in front of your colleagues, PowerPointing your way to getting buy-in on a business plan. You’re just about to start the wrap-up when the saboteur strikes: “But we tried that two years ago and it didn’t get us anywhere. And you think it’s going to work now, in this … [ Read more ]

Tony Robbins Asks Why We Do What We Do

Tony Robbins discusses the “invisible forces” that motivate everyone’s actions — and high-fives Al Gore in the front row.

Sylvia Nasar

That to me answers the question of why people embrace bad ideas or ideas that don’t work. It’s because we’re human beings, and we find narratives that are very powerful and appeal to our emotions.

Philip Zimbardo Prescribes a Healthy Take on Time

Psychologist Philip Zimbardo says happiness and success are rooted in a trait most of us disregard: the way we orient toward the past, present and future. He suggests we calibrate our outlook on time as a first step to improving our lives.

Jerry Z. Muller

It’s a commonplace that there are some things money can’t buy. [Georg] Simmel had a more striking insight: Having money can actually be more satisfying than having the things money can buy. That’s because…money has a “surplus value.” A person with money enjoys the added satisfaction of having a choice of things to buy: “The value of a given amount of money is equal to … [ Read more ]

Jerry Z. Muller

[Georg] Simmel recognized that the freedom of the liberal capitalist state is not a good in and of itself. Freedom without a sense of direction and purpose breeds boredom and restlessness.

Daniel Kahneman: Beware the ‘inside view’

In an excerpt from his new book, Thinking, Fast and Slow, the Nobel laureate recalls how an inwardly focused forecasting approach once led him astray, and why an external perspective can help executives do better.

Identity Crisis: What Is the Corporate Center’s Role in a Globalized Business?

In a two-speed world—one speed for slow-growing, mature markets and another for rapidly developing economies—the corporate center must step up to a new role. How can companies find the right balance between autonomy and entrepreneurial drive at the local level and global platforms that drive cost and scale advantages?

The Inner Workings of Corporate Headquarters

Analyzing the e-mails of some 30,000 workers, Professor Toby E. Stuart and colleague Adam M. Kleinbaum dissected the communication networks of HQ staffers at a large, multidivisional company to get a better understanding of what a corporate headquarters does, and why it does it.

John Jainschigg

People are terrible at abstracting from the general to the specific, but great at abstracting from the specific to the general.