Go To People: What Every Organization Should Have [Archive.org URL]

Every organization has a few people — very few people — who are its “Go-To” people […] those to whom you can turn when you want a difficult situation sorted out, who will get the job done on time and on budget, and who won’t come up with a dozen reasons why it can’t be done but will discover how to do it.

Who are these “Go-To” people? What is it they do? What makes them so effective? And how do you develop more of them in your organization? This article will answer these questions.

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