The Right Kind of Ambition

Ben Horowitz believes companies should strive to hire people with the right kind of ambition. Here he aims to clarify why you should care about senior managers having the right kind of ambition and give some tips on how to screen for them in an interview.

The Downside of Deliberating: Why You May Not Want to Think it Over

“Sleep on it” is common advice given to anyone facing a big decision. Yet research by Loran Nordgren shows you may want to stick with your first impression instead.

Measuring Return on Human Capital: Build the Equity of Your People

The few organizations that adeptly tap human potential and build the value of people equity focus on three critical factors: alignment,capabilities, and engagement. In such “ACE” organizations, the rewards in terms of retention, customer satisfaction, and financial success are well worth the investment.

David K. Hurst

Great empires are not built by people who see two sides to every question.

Peter Drucker

No, matrix management does not work, but do you have a choice? I hate matrix management. There is an old proverb of Roman law that says, The slave who has three masters is a free man. Matrix management means that nobody is accountable for anything. I happen to believe in accountability. But what choice do you have?

Peter Drucker

All you can do in your company—and you’d better do it—is find out the strengths of the people who work for you and place them where their strengths can produce results, so that there is satisfaction. At present, we are focused on the weaknesses of people. When I talk to my clients about Joe, they say Joe cannot do this and Joe cannot do that. … [ Read more ]

How To Minimize Politics in Your Company

Political behavior almost always starts with the CEO. Now you may be thinking: “I hate politics, I’m not political, but my organization is very political. I clearly didn’t cause this.” Sadly, you needn’t be political to create extreme political behavior in your organization. In fact, it’s often the least political CEOs who run the most ferociously political organizations. Apolitical CEOs frequently accidentally encourage intense political … [ Read more ]

Nancy Lublin

The working world would be a happier place if more of us aspired to roles that were just right — if we valued job fit and performance at every level and stopped overemphasizing the very top.

Andrew W. Singer

Few business actions are ethically “pure.” Most are a kind of double helix: one strand virtue, the other economic self-interest. It is almost impossible to disentangle the two.

Women and the Uneasy Embrace of Power

Although we might wish that the rules for attaining power were different, or different for women, they aren’t. There’s no question that women are as qualified as men to hold positions of power. I would argue that we need them to do so. The question is: when will they step up to the pursuit of power, vigorously and strategically?

Why Can’t We All Get Along?

As long as an organization is enjoying healthy growth, management can do no wrong. But when tectonics shift and growth begins to stall, internal rifts can become apparent. People choose sides, challenge each other, question long-held assumptions, and begin to doubt strategies and tactics that used to be sacrosanct. Such internal discord can paralyze efforts to mount an effective recovery.

We have examined the data from … [ Read more ]

The Dominant Genes: Organizational Survival of the Fittest

Most executives can readily agree: Organizational success hinges on effective execution, and effective execution is a matter of ability and agility. Can an organization quickly convert strategy into action, and can it deal effectively with discontinuous change in its competitive environment? This study finds that structural changes are half as effective as those focused on decision-making and information yet more often used.

Organization Effectiveness Simulator

To translate insight into action, Booz & Company have developed an online simulation tool that enables individuals to audition various five-step organizational change programs. After assessing the current state of your organization and diagnosing it as one of seven common types, you can select from among 28 specific actions that map to one or more of the organizational DNA building blocks—decision rights, information, motivators, or … [ Read more ]

Stereotyping Can Enhance Performance

Professor Margaret Shih explains how stereotyping can enhance performance.

Competing Through Organizational Agility

Three distinct types of agility—strategic, portfolio, and operational—help companies compete. Each of them has its own sources and dangers.

Steven Sherman, Matthew Crawford, Allen McConnell

Experiments indicate that we prefer “choices where the outcomes of alternative selections will never be learned,” as a way of avoiding regret…We avoid those agonizing might-have-beens, it seems, by cultivating not just wisdom but ignorance.

Work with a narcissist? They’re Probably More Successful than You Are

Narcissists tend to do a better job of selling sizzle over steak and thus have a better chance at having their ideas adopted, says research by the Stanford’s Frank Flynn and his co-authors.

Six-Point Framework for Long-Term Success

Professor Eric Flamholtz describes a six point framework (the Pyramid of Organizational Development) that can guide firms to long-term success.