Why Can’t We All Get Along?

As long as an organization is enjoying healthy growth, management can do no wrong. But when tectonics shift and growth begins to stall, internal rifts can become apparent. People choose sides, challenge each other, question long-held assumptions, and begin to doubt strategies and tactics that used to be sacrosanct. Such internal discord can paralyze efforts to mount an effective recovery.

We have examined the data from two comprehensive nationwide studies, analyzed the histories of many stalled companies, and talked to executives at every level of organizations, both successful and not so successful. As a result, we’ve reached the conclusion that a lack of consensus is the number-one internal problem facing stalled-growth companies.

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