Dov Seidman [Archive.org URL]

In business, it is often said that you manage what you measure. But it is also true that what we measure is a window into what we value—and into our values. Since most leaders remain comfortable managing only what they can measure, in a more interdependent world it has become important to develop a new framework for analyzing, and an independently confirmable method for measuring, how organizations operate and relate to society, how their people behave and make decisions.

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