Across the automotive industry and around the globe, Toyota ranks as suppliers’ preferred OEM-the one with which they would most like to do more business. Yet Toyota is also known to be extremely demanding of its suppliers and rigorous in its insistence on openness and highly disciplined processes. The authors outline the principles and practices that Toyota employs to win its suppliers’ extraordinary performance-and loyalty.
Authors: Georg Sticher, Jagjit Singh, Malte Kalkoffen, Xavier Mosquet, Zafar Momin
Source: Boston Consulting Group (BCG)
Subjects: Best Practices, Operations