How Do Things Really Work Around Here? [Archive.org URL]

Most companies and government agencies have an organization chart. The vast majority of these charts feature a traditional tree-like structure, and executives will readily admit that the chart does not reveal “how things really work around here.” While they may still rely on their organizational chart for navigation-finding their way around the organization to get work done-most would say the charts are incomplete or totally inadequate for this purpose. Executives have found no practical solution to this problem, until now. Companies are beginning to pilot relationship-mapping technologies to provide real-time organizational roadmaps and improve employee effectiveness.

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