Human Resource Champions issues a challenge to HR professionals: define the value you create and institute measures for your performance, or face the inevitable outsourcing of your function. Ulrich identifies four distinct roles that human resources staff must assume-strategic player, administrative expert, employee champion, and change agent. He provides hands-on tools that show HR professionals how they can operate in all four areas simultaneously and offers specific recommendations for partnering with line managers to deliver value and make their organizations more competitive.
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