198 Posts found for Industry: Retail

Showing results 161 to 180

High Performance Retail – What Does Great Performance Look Like?

The principles of high performance retail are the principles of high performance business. It’s ‘show time’ all the time – the ultimate test and the moment of truth will always be your customers’ experience of your enterprise at the point of sale.

Content: Article | Author: Rick Sidorowicz | Source: CEO Refresher | Subjects: Industry Specific, Management | Industry: Retail

Web Kiosks Spur Spending In Stores

Units let retailers expand offerings and provide customers with more information.

Content: Article | Author: Terry Sweeney | Source: InformationWeek | Subjects: Best Practices, Industry Specific | Industry: Retail

Live Internet Service Set To Capture Customer Attention

Faster browsers and better software all help to provide immediate and improved service

Content: Article | Author: Charles Waltner | Source: InformationWeek | Subjects: Customer Related, IT / Technology / E-Business | Industry: Retail

NRF/Forrester Online Retail Index

The NRF/Forrester Online Retail Index “measures the growth of online shopping based on data collected from online shoppers.” You can download the graphics on the site in PowerPoint format or get the raw data in an Excel spreadsheet. Highlights are presented by date (for example, according to the March 29, 2001 update, total spending on online sales rose from $3 billion to $3.4 billion in … [ Read more ]

Content: Online Resource | Sources: Forrester Research, National Retail Federation (NRF) | Subjects: IT / Technology / E-Business, Market Research | Industry: Retail

Five Battle-Tested Rules of Online Retail

This article takes says the following five rules have been learned about e-tailing thusfar:
Rule 1: You don’t have to put the whole damn store online
Rule 2: Turn your inventory as quickly as possible
Rule 3: Customers like to know what they’re buying
Rule 4: Keep shipping costs to a minimum, and don’t blindside your customers with them
Rule … [ Read more ]

Content: Article | Author: Paul Kaihla | Source: eCompany Now | Subject: IT / Technology / E-Business | Industry: Retail

Why QVC Is Sold on the Internet

Interesting look at QVC’s online retailing operations and the lessons the company has learned about marrying their two primary channels.

Content: Article | Author: Paul C. Judge | Source: Fast Company | Subject: Best Practices | Industry: Retail

From Convenience Store to Online Behemoth?

Article discusses Toshifumi Suzuki, CEO of Seven-Eleven Japan, and his plan to turn his ubiquitous stores into a center for all kinds of commerce. Also offers some interesting background info and statistics.

Content: Article | Author: Irene M. Kunii | Source: BusinessWeek | Subjects: International – Asia, People | Industry: Retail

Linking Customer Behavior to E-Commerce Strategy

In an article on Nov. 13, in the Financial Times’ Mastering Management series, Wharton operations and information management professor Eric Clemons and Wharton Ph.D. student Michael Row note the critical importance of consumer behavior in establishing a web retailing strategy. The two researchers look at the type of relationship between buyer and seller, the scope of goods and services linking buyer and seller, and the … [ Read more ]

Content: Article | Source: Knowledge@Wharton | Subjects: Customer Related, IT / Technology / E-Business | Industry: Retail