Jonathan Byrnes [Archive.org URL]

First-line managers should operate the company. Directors should coach the managers and spend an equal amount of time working with their counterpart directors in other functional areas to ensure that each piece of the business is productive and profitable. Vice presidents should coach the directors and spend the majority of their time defining and developing the company as it will need to be in three to five years. When everyone focuses only on the day-to-day, the opportunity cost from embedded unprofitability and failure to position the company for the future is enormous.

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