4 Common Types of Team Conflict — and How to Resolve Them

Managers spend 20% of their time on average managing team conflict. Over the past three decades, the authors have studied thousands of team conflicts around the world and have identified four common patterns of team conflict.

The Six Dimensions of Winning Teams

Teams with clear goals, values, rules, roles and processes, backed by full individual commitment, are primed for peak performance.

Guide: Understand team effectiveness

Much of the work done at Google, and in many organizations, is done collaboratively by teams. The team is the molecular unit where real production happens, where innovative ideas are conceived and tested, and where employees experience most of their work. But it’s also where interpersonal issues, ill-suited skill sets, and unclear group goals can hinder productivity and cause friction.

Following the success of Google’s[ Read more ]

When Leaders Say They Are Aligned—But Aren’t

Five key practices can unify leaders up, down, and across the organization—and spark concerted action.

Rituals at Work: Teams That Play Together Stay Together

Rituals—even seemingly silly ones—help employees bond and add meaning to their work.

The Ultimate Guide to Running Executive Meetings — 25 Tips from Top Startup Leaders

Great meetings don’t just happen, they’re meticulously crafted. At its best, an executive meeting strengthens the bonds of your leadership team, surfaces mission-critical problems facing the business, and carves out plans for the future. But as you wade into the executive meeting waters, there are waves that can toss you around.

The executive team’s time is worth a lot, so it’s a shame to waste it. … [ Read more ]

How to Lead a Meeting People Want to Attend

Gallup research shows that satisfaction is an attitudinal outcome, like loyalty or pride, and doesn’t always relate to employee performance.

Engagement is different, deeper and more emotional, and it predicts important business outcomes, like profitability and productivity.

Job satisfaction beats misery or annoyance any day, but it’s not exactly something to strive for.

If you want people leaving the conference room fired up by an idea or excited … [ Read more ]

7 Strategies for Better Group Decision-Making

There are upsides and downsides to making decisions in a group. The main risks include falling into groupthink or other biases that will distort the process and the ultimate outcome. But bringing more minds together to solve a problem has its advantages. To make use of those upsides and increase the chances your team will land on a successful solution, the authors recommend using seven … [ Read more ]

How Highly Diverse Teams Can Help Untangle Complexity

Top teams work best — and fastest — when they are based on the right criteria and include a highly diverse group of people from all levels across an organization, including outside stakeholders, write David Komlos and David Benjamin in this opinion piece.

5 Common Complaints About Meetings and What to Do About Them

We all complain about meetings. We have too many. They’re a waste of time. Nothing gets done. These complaints often have merit, but they are so broad that they’re difficult to argue with and harder to address.

There are specific complaints that can be tackled, however. When I ask people in the workshops I lead what they most want help with, five issues consistently come up. … [ Read more ]

How to Keep a Global Team Engaged

Life on a global team isn’t necessarily equitable. Employees far away from headquarters often have less access to the team leader. As a result, they may have a harder time getting their concerns noticed and attended to. Additionally, more peripheral members of global teams are often forced to speak in a language that’s not their own and communicate in a style that’s not necessarily second … [ Read more ]

This Matrix Helps Growing Teams Make Great Decisions

Gil Shklarski, CTO at Flatiron Health, has adapted a framework from his executive coach Marcy Swenson to serve as a tool for his team to quickly and efficiently create alignment around decision-making — and at the same time, foster a level of psychological safety that would take fear, self-consciousness and anxiety out of the process.

How to Lead an Effective Virtual Team

When it comes to brainstorming, project planning and setting goals, SHRM research suggests that virtual teams can be more effective than in-person teams. Virtual teams, however, are still considered inferior in some key areas. Traditional teams, for example, receive higher marks when it comes to developing trust, maintaining morale, monitoring performance and managing conflict. Furthermore, as the SHRM survey illustrated, virtual managers have a harder … [ Read more ]

Is Your Team Coordinating Too Much, or Not Enough?

Effective teams don’t just happen — you design them. And two of the most important elements of that design are a) the degree to which team members are interdependent — where they need to rely on each other to accomplish the team task, and b) how you’ll actually coordinate that interdependence.

Use Social Influences to Be a Better Manager

A new book shows how you can create a better team by recognizing people’s needs to stand out, fit in, and shape their identities.

To Make a Team More Effective, Find Their Commonalities

Teams, not individuals, are the future of work. As organizations mobilize to solve increasingly complex problems at an ever faster pace, cooperation and trust between employees has become paramount. But how do you move teammates from collegial behavior to true collaboration? By building their empathy and compassion.

How to Accelerate Learning on Your Team

As Peter Senge wrote in The Fifth Discipline (Doubleday Business, 1990), a learning organization is one in which “people continually expand their capacity to create results they truly desire.” When we view learning in this broader sense, we build feedback right into the system as an integral part of the work. If you want to accelerate learning on your team, first engage them in a … [ Read more ]

Your People’s Brains Need Face Time

A look at the value of in-person meetings for dispersed teams.