Malcolm Gladwell

I realize now that an effective leader or manager can come in a virtually infinite number of forms. I have way more respect for the heterogeneity of excellence. That took a long time because it is so tempting to try and paint a very specific picture of what you think effective leadership is or what an effective organization looks like. The older I get and the more I see, I realize high performers of one sort or another have certain things in common. But they are almost more distinguished by what they don’t have in common than what they do. Understanding fit is a much more important issue than defining the characteristics of excellence

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