Pricing Fluency: A Program for Pricing Excellence [Archive.org URL]

Pricing is the language of business. Through pricing, companies tell customers which products have the greatest value or when costs have gone up. Through pricing, companies can “ask” customers to change their behavior. A comprehensive “pricing fluency” program for the whole organization focuses on improving the pricing model with better policies for how prices are set, and improving the pricing platform for organizational implementation. The payoff: sustainable revenues that are 1 to 3 percent over those of competitors.

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