Can Martha Stewart regain the trust of her customers or could Enron’s former chief Ken Lay get a new job under the clouds of suspicion left in the wake of their legal problems?
It depends upon the match between how they respond to the allegations and the extent to which the alleged offense is perceived to involve their integrity or their competence, according to a recent study by Washington University in St. Louis professor Kurt T. Dirks and three colleagues.
Content: Article
Authors: Cecily D. Cooper, Donald L. Ferrin, Kurt T. Dirks, Peter H. Kim
Source: Discovery@Olin
Subject: Organizational Behavior
Authors: Cecily D. Cooper, Donald L. Ferrin, Kurt T. Dirks, Peter H. Kim
Source: Discovery@Olin
Subject: Organizational Behavior
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