Rob Glaser Apr 7, 2001 / Comment / 200 views / / Favorite 0former Microsoft VP, founder and CEO of RealNetworks Content: Thought Leader Source: tnbt.com Subject: Management Industry: Entertainment / MediaLike this content? Why not share it?Post navigation← Previous postAmerican Customer Satisfaction Index (ACSI)Next post →Bharat SastriMore Related PostsThe Four Biggest Organizational Cost Challenges—and How to Solve ThemJaap Backx, Julia Madden, Benjamin Rehberg, Andrew TomaDaniel MarkovitsDaniel MarkovitsDaniel Markovits There Are No CommentsClick to Add the First »Leave a Reply Cancel replyYour email address will not be published. Required fields are marked *Comment *Name * Email * Website Receive a monthly newsletter of new content added (no spam)ΔThis site uses Akismet to reduce spam. Learn how your comment data is processed.