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A certain amount of structure creates freedom because guidelines
liberate people and make them more productive. However, most companies
place too much emphasis on structure and not enough on their people.
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Includes an interesting ‘Pitfalls of Rules’
1 . Applying the same rules to everyone can cause resentment. Different people have special circumstances. If these are ignored, people feel ignored;
2. Too many rules create an atmosphere of prohibition. 4. Employees learn not to rely on their own judgment. Instead of thinking on their feet and taking risks, they use the rules as their fall back position;
3. If it’s not in the rulebook, they may not do it;
4. Relying on stale rules deprives employees of their creativity;
5. Rules create more rules, which create a lot of administration and, in the long run, are very costly;
6. Usually rules spill over onto customers. Soon, if someone wants to buy from your company they must first stu
Wow! good data.