How to Calculate Market Shares

Have you ever been in a situation where your competitor claimed a market share that was not even close to the calculations you gave to your senior management? Or where annual reports claimed market shares you could not retrace in your calculations? Understanding how you can calculate – and use – market shares can be extremely useful.

Admiral Radford

A decision is the action an executive must take when he has information so incomplete that the answer does not suggest itself.

Perfect Delays

“Winning communicators don’t strive for perfection, they strive for connection.”

Answer these five “yes or no” questions. Go with your first reaction.

1. Do you have anxiety about giving a speech or presentation?
2. Would you rather pass on the opportunity to make a speech?
3. Do you prefer to stay in the background?
4. Are you uncomfortable in front of large groups of people?
5. … [ Read more ]

Henry Kissinger

High office teaches decision-making not substance. It consumes intellectual capital; it does not create it. Most high officials leave office with the perceptions and insights with which they entered; they learn how to make decisions but not what decisions to make.

W. Douglas, US Supreme Court

90% of any decision is emotional. The rational part of us supplies the reason for supporting our predilections.

Company Vision With a Twist

Article takes a look at corporate vision, core values, core purpose and BHAG (Big Hairy Audacious Goals) and processes for developing them.

Boosting the Instructional Effectiveness of Conference Workshops

To help your facilitators do a better job – and better ensure the overall success of your conferences – consider passing along these basic, but vitally important, recommendations.

Editor’s Note: some of these recommendations are useful for any kind of instruction or presentation

Wise Managers Treat Layoffs as Last Resort

Over the last decade numerous studies have shown that “dumbsizing” sometimes provides short-term relief – and protects shortsighted managers’ bonuses – while hurting companies in the long-term.

The Big Three Management Styles

“I believe there are three basic styles – directing, discussing and delegating. The appropriate style provides the right amount of structure and support for each situation. Each style is unique in terms of how managers communicate, set goals, make decisions, monitor progress and recognize good performance.”

Editor’s Note: originally found on CEO Refresher site, but now a direct PDF download from author’s site.

Regenerating Spirit After Downsizing

Creativity, commitment, self-worth, purpose, fun and rebuild trust – send your employees a CARE package.

The Secret Weapon to Modifying Behavior

Have you ever tried to change someone else’s behavior, or even your own, with no success? Are you evaluating the behavior from a cause and effect viewpoint? Try using the A-B-C method (Antecedents-Behavior-Consequences)

Judy Jernudd (??)

Winning communicators don’t strive for perfection, they strive for connection.

The Hierarchy of Manufacturing

Follow the hierarchy from its lowest level upward with a little patience and some heart-felt caring and you will have created a solid pyramid of value in your manufacturing organization.

Sustain the Gain of Change

You don’t make the investment in Six Sigma and take the time to train people, to select projects, and then to drill down to your costs of poor quality once. Six Sigma is ongoing; it’s a constant, “living” methodology that needs to continue as long as your business does.

Leadership For Our Times

Though obstensibly about leadership in today’s environment, in fact this article is more like a high-level overview of personality indictor types, most closely resembling the Myers-Briggs if I am not mistaken. Very useful as a review or even an introduction for those unfamiliar with the concept. The article considers leaders by nature to be primarily task or process oriented and thus the indicators … [ Read more ]

Overcoming Innovation Barriers

Constant innovation has become an inarguable strategy for business survival. With such a powerful and straightforward strategy, why are so many organizations struggling to survive?

A Micro Look at Leadership Development

Taking a micro look at Gordon Bethune’s leadership tactics, there are several lessons one can learn on developing one’s own leadership style and that of others.

Job Talk – The Heart Of Productivity

Tools and the important steps to take to improve communications for increased productivity.

What To Do When a News Reporter Calls

Should you comment? If so, what should you say? About what should you be cautious?