Hierarchy of Manufacturing
Rules That Blind – Be More Effective With Fewer Rules
A certain amount of structure creates freedom because guidelines
liberate people and make them more productive. However, most companies
place too much emphasis on structure and not enough on their people.
Content: Article | Author: Jody Urquhart | Source: CEO Refresher | Subject: Management
Seven Sins to Avoid with Your Next Public Speaking Engagement
Article offers a look at what the author considers the Seven Deadly Speaking Sins:
1. Making assumptions
2. Presenting the wrong image
3. Lacking enthusiasm
4. Failing to prepare
5. Using poor visual aids
6. Giving a sales pitch
7. Relying on technical jargon
Content: Article | Author: Michael Bernhardt | Source: CEO Refresher | Subject: Personal Development
Employee Suggestions Contribute to the Bottom Line
Many organizations have seen the effectiveness of an employee suggestion program. It can be a positive force to motivate, improve performance, productivity, safety, and add to the bottom line.
Content: Article | Author: Freda Turner, Ph.D. | Source: CEO Refresher | Subjects: Human Resources, Management
Failure: The Dreaded Word in CEOs’ Lexicon
“CEOs are highly capable individuals. They are efficient managers of execution, are team and consensus builders, and are futurists. They recognize changes and adapt to them, they rise to the challenge and lead their team to bravely tide over crises. But more importantly, CEOs are humans. And humans fail a lot.”
Content: Article | Author: Jahna SR | Source: CEO Refresher | Subjects: Leadership, Management
The Five Key Facets of Quality Leadership
What are the key facets of quality leadership? Here are the ones that we have distilled from our research and practice … we call it the FACET Leadership Coaching Model(TM): Focus – Authenticity – Courage – Empathy – Timing
Content: Article | Author: Brian Ward | Source: CEO Refresher | Subject: Leadership
When You Lead … Do Others Follow?
Article takes a quick look at Situational Leadership (TM),
the original work of Dr. Paul Hersey and Dr. Ken Blanchard at the Centre for Leadership Studies, which identifies four possible descriptions of a leader’s style:
– Directing
– Selling
– Participating
– Delegating
Content: Article | Author: Brian Ward | Source: CEO Refresher | Subject: Leadership
The Foundation: Mission, Vision and Values
What’s our mission? Vision? Values? Leaders find simple, clear and compelling answers to these questions. The answers have a profound influence on what employees think, say and do. These three building blocks are vital to establishing an effective organization.
Content: Article | Author: Paul B. Thornton | Source: CEO Refresher | Subjects: Leadership, Management
How to Attract, Keep and Motivate Your Workforce
Create a work environment that motivates people toward exceptional performance using the most valued benefits and the PRIDE system.
Content: Article | Author: Gregory P. Smith | Source: CEO Refresher | Subjects: Human Resources, Organizational Behavior
Warren Buffett’s Investment Checklist
How would your firm look to the premier investor? What does great investment potential look like to Mr. Buffett? Here’s his checklist.
Content: Article | Source: CEO Refresher | Subject: Management | Industry: Investing
Alfie Kohn
When responsible action, the natural love of learning, and the desire to do good work are already part of who we are, then the tacit assumption to the contrary can be fairly described as dehumanizing.
Content: Quotation | Source: CEO Refresher | Subjects: Management, Organizational Behavior
The Habits Stephen Covey Forgot …
Why do most M & A’s fail? The most common three reasons are: incompatible cultures, inability to manage the target company, and being unable to implement the change. In other words, the integration factor. How can M&A’s work? Here are four common success factors.
Content: Article | Author: Anne Riches | Source: CEO Refresher
Customer Loyalty – From The Customer’s Perspective
Businesses may not define loyalty in the same way that their customers do. Highlights of the Core Services and Trust Builders from a recent Consumer Eyes 2000 survey.
Content: Article | Author: Joan Donogh | Source: CEO Refresher | Subjects: Customer Related, Marketing / Sales
Top 10 Marketing Tips
A list of the top 10 marketing ideas by Dr. Rick Crandall, author of 1001 Ways to Market Your Services: Even If You Hate to Sell.
Content: Article | Author: Rick Crandall | Source: CEO Refresher | Subject: Marketing / Sales
Viktor Frankl
…everything can be taken from us but one thing: the last of human freedoms — to choose one’s attitude in any given set of circumstances — to choose one’s own way.
Content: Quotation | Sources: CEO Refresher, Man’s Search for Meaning | Subjects: Attitude, Personal Development
Buying is Where Selling Should Begin
This article describes two types of buying behavior: Buy-Knowing and Buy-Learning and focuses on the latter, examining the eight steps of the buying process and eight corresponding sales roles to address the issues of those steps.
Content: Article | Author: Kevin Davis | Source: CEO Refresher | Subject: Marketing / Sales
Orio Giarini / Richard Feynman
That risk and uncertainty are important stimulants for life has been trumpeted by wiser observers than me. “. . . Uncertainty, far from being a symptom of imperfection, is in fact a natural property of economics, indeed, probably of all life systems. . . . Uncertainty is the name of the game in the service economy.” That’s from Orio Giarini, of the Geneva Association. Richard … [ Read more ]
Content: Quotation | Source: CEO Refresher | Subject: Risk Management
Stephen Covey
There are only two lasting bequests we can give our children … one is roots, the other wings.
Content: Quotation | Source: CEO Refresher | Subject: Miscellaneous
Outsourcing – Timing is Everything
Although outsourcing is an extremely valuable business tool, it’s no different from other tools. An understanding of when and why to outsource is crucial.
Content: Article | Author: Peter Bendor-Samuel | Source: CEO Refresher | Subjects: Management, Organizational Behavior